Brevin Karren

Restaurant management professional, skilled in streamlining operations and elevating dining experiences. Know for running kitchen operations to meet company metrics and provide customer service to target customers, creating returning customers. Developed multiple teams and coached on skill sets that would increase crew knowledge and capabilities. Oversight multiple restaurant openings, analyzing customer flow and sales channel flow to optimize the restaurant's successes. Highly trained in hospitality and customer retention, resulting in high OSAT's. Team leader and keeps and holds high standards to strengthen crew, and moral.

• Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Supervised team of 45 staff members. Coaching and developing them to restaurant standards and creating a good culture.
• Reduced employee turnover by 20% by creating and implementing a no-cost incentive program.