Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Barista
Natures Health Food & Cafe
11.2023 - 04.2024
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
FoodRunner/Hostess
Palmina by Puglia
01.2022 - 10.2022
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Ensured compliance with health and safety regulations during food handling and delivery.
Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
Education
Communications
College of The Desert
Palm Desert, CA
High School Diploma -
Cathedral City High School
Cathedral City, CA
Skills
Typing speed
Staff training
Customer service
Organizing and categorizing
Accomplishments
Completed 3 years at the DATA Academy
Technical Skills - Adobe Photoshop, Adobe Premiere Pro
Timeline
Barista
Natures Health Food & Cafe
11.2023 - 04.2024
FoodRunner/Hostess
Palmina by Puglia
01.2022 - 10.2022
Communications
College of The Desert
High School Diploma -
Cathedral City High School
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