Breyani Smith
East Hartford,CT
Summary
Proven to enhance operational efficiency and confidentiality, my tenure at Western Massachusetts Economic Development Council showcased my adeptness in executive support and problem-solving. Leveraging skills in office management and calendar management, I consistently improved processes, exceeding targets. My professional demeanor and ability to manage sensitive information underscore my comprehensive administrative expertise.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Western Massachusetts Economic Development Council
06.2024 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Assistant
Robert Half
06.2023 - 06.2024
- Worked at Bob's Discount Furniture and UConn through this staffing agency.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
Makeup Artist
MAC Comsetics
12.2022 - 06.2023
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products to educate customers.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
Administrative Assistant
The Suffield House
06.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Executive Assistant to the President
NYX Professional Makeup
11.2019 - 04.2022
- Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Assisted with the onboarding process for new executive team members, creating a smooth transition for all involved parties.
- Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
- Organized and coordinated conferences and monthly meetings.
- Contributed valuable input during senior leadership meetings resulting in better alignment across functions towards shared goals.
- Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
- Provided exceptional customer service when interacting with external clients or partners building positive rapport on behalf of the President.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Volunteered to help with special projects of varying degrees of complexity.
- Coordinated events and worked on ad hoc projects.
Personal and Office Assistant
King's ATA Martial Arts
10.2018 - 11.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Beauty Counter Manager
Nordstrom - Shiseido
12.2014 - 10.2018
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Organized sale events and created eye-catching product displays to attract customers to [Type] counter.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Achieved sales goals through effective communication and demonstration of products.
- Conducted monthly audits of stock levels for accurate record-keeping purposes.
- Implemented visual merchandising strategies to attract customers and promote featured products.
- Optimized counter space utilization by reorganizing displays based on product popularity or seasonal trends.
- Collaborated with team members to improve overall store performance and achieve targets.
- Performed daily department re-merchandising, price markdowns and merchandise transfers.
- Budgeted, audited and balanced cash handlings to secure cash drawer.
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Schedule & calendar planning
- Information confidentiality
- Expense Reporting
- Professional and mature
- Travel Coordination
- Meeting planning
- Travel Arrangements
Timeline
Executive Assistant
Western Massachusetts Economic Development Council
06.2024 - Current
Assistant
Robert Half
06.2023 - 06.2024
Makeup Artist
MAC Comsetics
12.2022 - 06.2023
Administrative Assistant
The Suffield House
06.2022 - 01.2023
Executive Assistant to the President
NYX Professional Makeup
11.2019 - 04.2022
Personal and Office Assistant
King's ATA Martial Arts
10.2018 - 11.2019
Beauty Counter Manager
Nordstrom - Shiseido
12.2014 - 10.2018
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