Breyonah Anderson-Rainey

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Enhanced patient care by meticulously recording vital signs and updating patient records.

• Maintaining a positive, empathetic and professional attitude toward customers at all times
• Acknowledging and resolving customer complaints
• Ability to stay calm when customers are stressed or upset
• Processing orders, forms, applications, and requests

• Conducted comprehensive chart reviews to validate coding accuracy, ensuring proper reimbursement for services rendered.
• Assisted with the implementation of electronic health record systems to optimize data management processes within the organization.
• Prepared working papers, reports and supporting documentation for audit findings.

• Documented patients medical records and ensured accurate processing.

• Greeted customers entering store and responded promptly to customer needs
• Welcomed customers and helped determine their needs
• Worked flexible schedule and extra shifts to meet business needs
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels

• Assisted customers with returns, refunds and resolving transaction issues
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy
• Stocked, tagged and displayed merchandise as required
• Resolved customer complaints professionally, leading to improved customer relations and loyalty
• Performed cash, card and check transactions to complete customer purchases