Breze Moore
Santa Clarita,CA
Summary
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
Senior Helpers National
Santa Clarita, CA
11.2025 - Current
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene, grooming, and meal preparation for diverse client needs.
- Monitored and documented changes in clients' health status, reporting concerns promptly.
- Implemented engaging activities to promote mental stimulation and social interaction among clients.
- Ensured compliance with safety protocols and maintained a clean, organized living environment.
- Advocated for clients' needs and preferences, fostering strong relationships with families and healthcare teams.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Registered Alcohol and Drug technician
Lakeside Recovery
Castaic, CA
03.2025 - 11.2025
- Provide patient care, supervision, and emotional support to individuals undergoing substance use disorder treatment.
- Perform patient intake and orientation, including initial screenings and assessments.
- Maintain accurate and confidential client records using electronic medical record (EMR) systems.
- Facilitate group meetings and patient activities, including discussions on life skills and recovery topics.
- Assist in crisis intervention and provide de-escalation techniques as needed.
- Conduct regular room and facility checks to ensure a safe and supportive environment.
- Collaborate with a multidisciplinary team of counselors, nurses, and doctors to implement comprehensive treatment plans.
Customer Service Representative
Blue Shield of CA
Woodland Hills, CA
10.2022 - 02.2025
- Resolved customer inquiries efficiently through phone and email communications.
- Guided customers in understanding health plan options and benefits.
- Collaborated with cross-functional teams to enhance service delivery processes.
- Mentored junior representatives on effective communication strategies and conflict resolution.
- Managed escalated cases, ensuring timely and satisfactory resolutions for complex issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Billing and Collections
Dr. BK Foot Specialist
Santa Clarita, CA
01.2019 - 02.2024
- Provided customer service and overall support
- Implementation and creation of medical billing and medical collection processes
- Implementation of medical prior authorization for providers
Education
Licensed Vocational Nursing Program - Vocational-Technical Education
Moriah Medical College
Santa Clarita, CA02.2026
B.A. - Psychology
California State Dominguez Hills
Carson, CA12.2020
B.A. - Africana Studies
California State Dominguez Hills
Carson, CA12.2020
Skills
- Kipu EMR
- EKG
- Medication Administration
- Vital Sign Monitoring
- Wound Care
- FHR Monitoring
- Physical Assessment
- Communication
- Empathy and Compassion
- Time Management
- Teamwork & Collaboration
- Professionalism
- Dependable and responsible
- Dementia care
- Active listening
- Patient advocacy
Certification
- LA Fire Card February 2025 — February 2025
- BLS September 2024 — September 2024
Timeline
Caregiver
Senior Helpers National
11.2025 - Current
Registered Alcohol and Drug technician
Lakeside Recovery
03.2025 - 11.2025
Customer Service Representative
Blue Shield of CA
10.2022 - 02.2025
Billing and Collections
Dr. BK Foot Specialist
01.2019 - 02.2024
B.A. - Africana Studies
California State Dominguez Hills
Licensed Vocational Nursing Program - Vocational-Technical Education
Moriah Medical College
B.A. - Psychology
California State Dominguez Hills