Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kaidance Vazquez

Kaidance Vazquez

Lake Charles,LA

Summary

Enthusiastic and saftey-oriented professional with experience in aviation, hospitality, and customer service. Skilled in ensuring passenger safety, delivering excellent flight experiences, and managing diverse customer needs with professionalism and care. Strong communicator with proven ability to remain calm under pressure and provide outstanding service in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Ramp Agent

Envoy Airlines
Lake Charles, LA
03.2025 - Current
  • Assisted passengers at the ticket counter and boarding gates, ensuring a smooth travel experience.
  • Supported aircraft ground operations, including baggage handling and safety procedures.
  • Enforced FAA and airline safety standards at all times.
  • Loaded and unloaded baggage from aircraft in a timely manner.
  • Communicated with team members to coordinate ramp operations smoothly.
  • Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
  • Provided customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
  • Adhered to strict timelines for the turnaround of flights.

Dog Handler/Dog Bather

The Dog Stop
Lake Charles, LA
08.2024 - 01.2025
  • Provided attentive care to animals while ensuring a safe and clean environment.
  • Communicated effectively with clients regarding pet needs and services.
  • Cleaned kennels on a regular basis to ensure sanitary living conditions for all dogs in the facility.
  • Developed positive relationships with clients by providing friendly customer service and knowledgeable advice.
  • Responded to customer inquiries regarding pet care needs and services offered by the facility.
  • Monitored dog behavior to ensure safety and prevent conflicts during playtime.

Host/Server

Chilis Bar & Grill
Sulphur, LA
04.2024 - 08.2024
  • Welcomed guests and managed seating arrangements to optimize flow.
  • Coordinated with kitchen staff to ensure timely food service.
  • Assisted in training new hosts on company policies and procedures.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Communicated effectively with servers to enhance guest dining experience.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.

Education

Skyview- CSA Training
Dallas, TX
06-2025

Skyview-Regional Ramp Training
Dallas, TX
03-2025

High School Diploma -

Sulphur High School
Sulphur, LA
05-2024

Skills

  • Customer Service & Guest Relations
  • Passenger Safety & Security Awareness
  • Emergency Response Preparedness
  • Communication & Conflict Resolution
  • Team Collaboration & Leadership
  • Time Management & Organizational Skills
  • Hospitality & Food Service Experience
  • Ground operations
  • FAA compliance
  • Passenger assistance
  • Security processes
  • Heavy equipment operation
  • Aircraft servicing
  • Arrival/departure procedures
  • Aircraft interior cleaning

Timeline

Ramp Agent

Envoy Airlines
03.2025 - Current

Dog Handler/Dog Bather

The Dog Stop
08.2024 - 01.2025

Host/Server

Chilis Bar & Grill
04.2024 - 08.2024

Skyview- CSA Training

Skyview-Regional Ramp Training

High School Diploma -

Sulphur High School
Kaidance Vazquez
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