Enthusiastic sales professional and realtor with over a decade of experience in medical revenue cycle. Committed to exceeding goals and strategizing to close deals. Excelling in upselling and client relationship management. Skilled in negotiation and marketing strategy development. My ability to articulate solutions and maintain composure under pressure drives customer retention and satisfaction. Detail-oriented and always eager to learn new skills.
Overview
11
11
years of professional experience
Work History
Sales Lead
Purple
Columbus, OH
10.2025 - Current
Up-selling products effectively, driving sales and increasing revenue.
Marketing an effective and innovative sleep system to consumers in need.
Remaining up to date on current promotions, sales, and product information to ensure accuracy with all transactions.
Enhancing client relationships and customer service through consistent communication, active listening techniques, and understanding unique needs to propose a tailored solution.
Promoting conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Focusing on exceeding sales targets consistently through proactive prospecting, relationship-building and closing deals.
Using POS system to process sales, returns and exchanges.
Maintaining a clean and aesthetic showroom to create a comfortable environment for clients and fellow associates.
Real Estate Agent
Heart State Realty, LLC
Washington Court House, OH
01.2021 - Current
Assisting buyers with finding ideal homes by assessing needs, requirements and budgets, as well as negotiating on their behalf.
Assisting sellers with home preparation, marketing, negotiating and holding open house events.
Advising and informing prospective clients on current market activities and conditions.
Writing contracts to outline legal obligations, sales and purchases of properties.
Comparing recently sold area properties to determine competitive market prices.
Liaison between buyers and sellers to establish favorable prices and negotiate contract terms.
Verifying payment and loan paperwork for property sales by working closely with banks, buyers, and sellers.
Coordinating duties between multiple different departments and companies including inspectors, lenders, appraisers, and more to ensure satisfaction of all parties.
Access Associate
TriHealth
Cincinnati, OH
07.2015 - 01.2026
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Maintained and exceeded monthly hospital revenue quotas by submitting accurate insurance information and collecting balances from patients.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Prepared admissions charts and scanned records
Delivered clerical support by handling range of routine and special requirements in the Emergency Room.
Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Facilitated communication between patients, visitors, various departments and staff.