Bria Campobasso
Windham,ME
Summary
Dynamic and results-oriented professional with a proven track record at Glow Tan And Spa, excelling in reception management and customer service management. Skilled in creating efficient filing systems and enhancing office productivity. Demonstrated ability to improve client satisfaction and streamline operations, contributing to a welcoming and efficient work environment.
Overview
5
5
years of professional experience
Work History
Receptionist Administrator
Glow Tan And Spa
04.2020 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Streamlined document preparation, enhancing accuracy and professionalism of outgoing communications.
Server
Freedom Cafe and Pub
04.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Personal Trainer
Team Muscletime
08.2022 - 10.2024
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Developed customized fitness plans for wide range of clients to expand services.
- Developed healthy eating meal plans for clients to provide holistic approach.
- Offered nutritional guidance to complement fitness programs, contributing to improved client health outcomes.
Education
Bachelor of Science - Bodybuilding, Personal Training, Nutrition
International Sports Science Association
Carpinteria, CA05-2023
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
- Document scanning and digitization
- Appointment scheduling
- Scheduling appointments
- Phone and email etiquette
- Customer service management
- Administration and operations
Timeline
Server
Freedom Cafe and Pub
04.2023 - 10.2024
Personal Trainer
Team Muscletime
08.2022 - 10.2024
Receptionist Administrator
Glow Tan And Spa
04.2020 - Current
Bachelor of Science - Bodybuilding, Personal Training, Nutrition
International Sports Science Association
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