Brian Acebo
Mililani,HI
Overview
4
4
years of professional experience
Work History
Guest Service Representative
The Lineup At Waikai
02.2023 - Current
- Streamlined check-in and check-out processes for increased efficiency and guest convenience.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
Sales Associate
Banana Republic Factory Store
03.2021 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Luxury Sales Associate
Coach Outlet
10.2019 - 03.2020
- Developed strong rapport with customers, fostering loyalty and generating repeat business.
- Enhanced client satisfaction by providing personalized recommendations and attentive service.
- Contributed to a positive work environment by collaborating effectively with team members.
Education
Business Administration With Focus in Hospitality
University of Hawaii - West Oahu
Kapolei, HI05.2025
Skills
- Guest Relations
- Customer Service
- Payment Processing
- Reservation Processing
- Product Sales
Timeline
Guest Service Representative
The Lineup At Waikai
02.2023 - Current
Sales Associate
Banana Republic Factory Store
03.2021 - Current
Luxury Sales Associate
Coach Outlet
10.2019 - 03.2020
Business Administration With Focus in Hospitality
University of Hawaii - West Oahu