Brian Bacon
Vancouver,WA
Overview
12
12
years of professional experience
Work History
Operations Manager
OnTrac
Vancouver, WA
03.2024 - 09.2025
- Directed daily sortation and dispatch workflows to maintain on-time package movement across facility operations.
- Optimized dock staffing, labor allocation, and shift coverage to support fluctuating volume and service demands.
- Monitored scan compliance and exception handling to improve shipment visibility and reduce processing errors.
- Implemented safety procedures and operational audits to strengthen compliance across warehouse and transportation activities.
- Resolved service disruptions quickly by adjusting workflows, escalating issues, and maintaining customer commitments.
- Facilitated smooth collaboration between departments through clear communication channels.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assistant Manager
Shell
Vancouver, WA
11.2022 - 10.2023
- Received invoices
- Ordered inventory on weekly basis
- Processed daily paperwork
- Ran bank runs daily to deposit funding
- Supervised eight employees
- Ensured product was stocked appropriately
- Served all in-line customers in a timely manner
Cashier
Chevron
Vancouver, WA
03.2019 - 10.2020
- Balanced cash drawer at end of each shift
- Provided information to customers on products or services
- Maintained clean, organized, and well-stocked checkout areas
- Stocked, maintained, and organized store floor and coolers
Warehouse Worker
Craig Stein
Vancouver, WA
05.2017 - 01.2019
- Prepared many orders each day, pulling and packaging products for quick shipment
- Packed merchandise into boxes for shipment after each item has been marked
- Located out-of-stock and rare items for customers by carefully checking warehouse and off-site locations
- Promoted positive customer service by helping individuals locate desired items
- Maintained stockroom compliance with safety requirements by keeping areas and equipment clean and in good working
- Order
- Fulfilled many orders per day by working efficiently to locate and pack items
Foreman
LaneCo
Gresham, OR
05.2013 - 12.2016
- Enforced worksite safety and adherence to OSHA protocols, providing timely resolution for identified hazards
- Managed stringent deadlines by defining and modifying work sequences to meet construction schedule
- Read specifications, such as blueprints, to determine construction requirements or to plan procedures
- Helped workers complete tasks with hands-on assistance at job locations
- Met challenging production schedules with strong attention to site conditions, team operations, and project demands
Education
GED and some college credits -
Clark College
VancouverSkills
- Customer service
- Time management
- Communication skills
- Problem-solving
- Operations monitoring
- Operational efficiency
- Staff development
- Operations oversight
- Staff training
- Inventory management
- Decision-making
- Planning and implementation
- Schedule management
- Health and safety compliance
- Operations management
- Team leadership
Timeline
Operations Manager
OnTrac
03.2024 - 09.2025
Assistant Manager
Shell
11.2022 - 10.2023
Cashier
Chevron
03.2019 - 10.2020
Warehouse Worker
Craig Stein
05.2017 - 01.2019
Foreman
LaneCo
05.2013 - 12.2016
GED and some college credits -
Clark College