Summary
Overview
Work History
Education
Skills
References
Volunteer Work
Timeline
AccountManager

Brian Ball

Investigator
Germantown,WI

Summary

Ethical, committed to protecting public and conducting diligent investigations. Analytical and intelligent with a fair and objective approach. Committed to the to professional growth and the development of officers. Strong commitment to team concepts, as demonstrated in my capacity as an investigator and staff trainer.

Overview

31
31
years of professional experience

Work History

Claims Investigator

West Bend Mutual Insurance Company
09.2024 - Current
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
  • Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

Police Detective

Village Of Germantown, WI.
04.2008 - Current
  • Work to solve complex criminal cases through meticulous investigations and utilizing critical thinking skills.
  • Support community safety by collaborating with local agencies and implementing proactive strategies.
  • Trained junior officers on investigative techniques and best practices, contributing to a more skilled police force.
  • Accelerated case clearance rates with diligent evidence collection, analysis, and follow-up procedures.
  • Staff use of force trainer (Firearms, Defense and Arrest Tactics, High Risk Vehicle Contacts and Emergency Vehicle Operation)

Cyber Fraud Task Force Investigator

United States Secret Service
01.2020 - Current
  • Lead and support comprehensive financial crime investigations.
  • Identify and seize assets related to criminal activity.
  • Collaborate and assist municipal agencies with complex cases.

Police Officer

Town Of Brookfield, WI.
04.1998 - 04.2008
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.

United States Army National Guard

United States Army National Guard
02.2002 - 06.2006
  • Collaborated with team members for seamless coordination, ensuring comprehensive security coverage of all assigned areas.
  • Infantry squad Team Leader. Managed briefing and operations planning.

United States Navy

United States Navy
07.1993 - 07.1995
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Associate of Science - Police Science

Waukesha County Technical College
Pewaukee, WI
06.1997

Special Police Operations

Waukesha County Technical College
Pewaukee, WI
01.2024

High School Diploma -

Brookfield Central High School
Brookfield, WI
06.1993

Skills

  • Computer Proficiency
  • Effective Communication
  • Patience and Perseverance
  • Personnel Training
  • Problem-Solving
  • Evidence analysis
  • Case Management
  • Investigation Management
  • Interviewing witnesses
  • Analytical Thinking

References

References available upon request.

Volunteer Work

Grace Lutheran Church

Emergency Action Plan Board Member

Assist in the creation and implementation of a new emergency procedural plan.

Timeline

Claims Investigator

West Bend Mutual Insurance Company
09.2024 - Current

Cyber Fraud Task Force Investigator

United States Secret Service
01.2020 - Current

Police Detective

Village Of Germantown, WI.
04.2008 - Current

United States Army National Guard

United States Army National Guard
02.2002 - 06.2006

Police Officer

Town Of Brookfield, WI.
04.1998 - 04.2008

United States Navy

United States Navy
07.1993 - 07.1995

Associate of Science - Police Science

Waukesha County Technical College

Special Police Operations

Waukesha County Technical College

High School Diploma -

Brookfield Central High School
Brian BallInvestigator