Brian Batterden
TOWSON,MD
Summary
Dedicated Mortgage Loan Officer with expertise in client relationship management, financial analysis, and customer education. Proven ability to facilitate timely loan approvals and guide clients through the mortgage process, ensuring satisfaction and informed decision-making.
Overview
24
24
years of professional experience
Work History
Mortgage Loan Officer
Cazle Mortgage
Middle River, MD
07.2024 - Current
- Guided clients through mortgage application process, ensuring accurate documentation for approvals.
- Evaluated borrower creditworthiness through financial analysis and risk assessment.
- Communicated loan options and terms effectively to clients and real estate agents.
- Collaborated with underwriters to facilitate timely loan approvals for clients.
- Provided guidance on various types of mortgages such as FHA loans, VA loans, conventional loans.
- Informed customers about mortgage financing options, enhancing their understanding to make informed decisions.
Sales Manager
Allied First Bank
White Marsh, Maryland
03.2013 - 04.2024
- Led sales team in developing strategies that increased market share by identifying key growth areas.
- Analyzed market trends to refine sales approaches, aligning initiatives with emerging opportunities.
- Developed sales forecasts and budgets for strategic planning initiatives.
- Managed client relationships, resulting in improved customer satisfaction and enhanced loyalty.
- Managed daily operations of sales department, including supervision of staff members.
- Conducted training sessions for new sales staff on products and services.
Branch Manager
Allied Home Mortgage Capital Corporation
Houston , TX
06.2002 - 2013
- Led daily branch operations to ensure compliance with company policies.
- Managed team performance through regular training and feedback sessions.
- Oversaw loan processing and documentation for all mortgage applications.
- Developed strong relationships with clients to enhance customer service experience.
- Coordinated marketing efforts to promote branch services in the local area.
Education
Bachelor of Science - Health/Business
Towson State University
Towson12-1989
Skills
- Mortgage processing
- Loan communication
- Client education
- Financial analysis
- Risk assessment
- Customer relationship management
Timeline
Mortgage Loan Officer
Cazle Mortgage
07.2024 - Current
Sales Manager
Allied First Bank
03.2013 - 04.2024
Branch Manager
Allied Home Mortgage Capital Corporation
06.2002 - 2013
Bachelor of Science - Health/Business
Towson State University