Brian Bouckaert

• Techtronic Industries (TTI)
  
  Represented Techtronic Industries’ industry-leading portfolio, including Milwaukee, Ryobi, and RIDGID, serving as an on-site brand ambassador across retail locations and promotional events. Drove sales growth, brand awareness, and customer engagement through hands-on product education and strategic merchandising.
  
  Key Responsibilities & Achievements:
  • Delivered in-store product demonstrations and walkthroughs to educate customers and retail associates on features, applications, and benefits
  • Promoted key power tool solutions by highlighting performance, durability, and innovation
  • Built and maintained strong relationships with store leadership and associates to ensure premium brand presence and optimal product placement
  • Executed marketing campaigns and promotional events to increase foot traffic and customer engagement
  • Collected and communicated customer and retailer feedback to support brand strategy and continuous improvement
  • Consistently met or exceeded weekly sales, engagement, and performance targets
• Skills:
  Product Demonstration · Field Sales · Sales Strategy · Merchandising · Brand Representation · Consumer Education · Event Marketing · Relationship Building
• Worked well in a team setting, providing support and guidance.
• Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.

Management Trainee

Enterprise Management Training Program

Selected for a competitive management training program focused on developing leadership, sales, and operational management skills within a fast-paced, customer-driven environment. Gained hands-on experience managing daily branch operations while building a strong foundation in business development and team leadership.

Key Responsibilities & Experience:

• Managed day-to-day branch operations, including customer service, fleet logistics, and financial performance

• Developed sales skills through customer relationship management, upselling, and business-to-business outreach

• Assisted with hiring, training, and coaching team members to improve performance and customer satisfaction

• Analyzed branch metrics such as revenue, utilization, and customer service scores to support business decisions

• Resolved customer concerns professionally to maintain high service standards and brand reputation

• Collaborated with leadership to meet or exceed monthly sales, growth, and customer satisfaction goals

Skills:

Leadership Development · Sales & Business Development · Operations Management · Customer Relationship Management · Team Leadership · Financial Analysis · Problem Solving · Time Management

• Inventory management; made sure that had the right number of products such as various beverages and alcohol, this included ordering products, meeting with reps talking over sales numbers and making new goals.
• Sales growth: drove sales and profitability by implementing pricing, promotions and new merchandising efforts that align with a customer's preferences and trends.
• Monitor sale performance, look into profit margins, find trends and generate reports to make informed decisions to increase sales.
• Held and oversaw major accounts such as Anheuser Busch, Southern Glazers, Pepsi, Coke, and Dr. Pepper.

• Applied pesticides and fertilizers for landscape health and appearance.
• Performed landscape and irrigation work using correct tools and equipment.
• Planted trees, shrubs and flowers using shovels or other equipment.
• Adjusted maintenance tasks to properly care for grounds throughout changing seasons.
• Removed snow and ice from property using trucks, shovels and deicer supplies.
• Took instruction from Foreman and Crew Leader during landscape construction.

• Progressed patients safely through levels of treatment within maximum capabilities of each patient.
• Instructed and assisted patients in acute and passive exercises, muscle re-education, and gait, functional, and prosthetic training.
• Kept physical therapy treatment spaces ready for patients with clean equipment, organized spaces, and well-stocked supplies.
• Consulted with supervisors about goals, tracking performance and consulting with physical therapists on adjustment strategies.
• Cultivated positive relationships with patients, resulting in increased compliance with treatment programs.
• Handled payments, answered telephone calls and scheduled follow-up visits.