Brian Brown
Ft. Lauderdale,FL
Summary
Results-driven Operations & Admissions Leader with a passion for assembling competent teams and achieving success. Skilled in evaluating student/client needs and formulating effective solutions. Experienced in startup operations and team turnaround. Excellent mentor and coach, consistently boosting productivity.
Overview
20
20
years of professional experience
Work History
Associate Director of Admissions
Florida Technical College
Pembroke Pines, FL
04.2024 - Current
- Mentoring and coaching representatives to reach their full potential
- Developing referrals and personal leads
- Recruiting and starting students against month budget
- Advise Director of Admissions on enrollment strategies based on experience.
- Developing relationships with local area high schools to develop a new pipeline of potential students.
Director of Admissions
HCI College
West Palm Beach, FL
05.2023 - 03.2024
- Responsible for all aspects of Admissions
- Recruiting into Associate Degree in Nursing, Medical Assisting, Associates of Emergency Management Systems, and Veterinary Assistant
- Mentoring and coaching employees to reach their full potential
- Recruiting, training, and developing highly talented admissions professionals
- Developing referrals and personal leads
- Developing Social Media campaign to generate potential students and referrals
- Set up specifically focused campaigns using telephone and text
- Developing relationships with local area high schools to develop a new pipeline of potential students.
Director of Admissions
Florida Career College
Hialeah, FL
01.2022 - 04.2023
- Recruiting, training and developing highly talented admissions professionals
- Developing referrals and personal leads
- Managing lead distribution to Admissions Team
- Monitoring the daily/weekly activities of Admissions Team to ensure admissions objectives are met
- Conducting second interview of prospective student enrollments
- Preparing and managing the department budget and other duties as assigned.
Campus President/Director of Education
Fortis College
Foley, AL
09.2019 - 11.2021
- Responsible for the knowledge and execution of all areas of the school’s operation
- Be knowledgeable of and follow all state, accrediting, and financial aid compliance standards and ensure the rest of the staff is aware of these standards
- Provide guidance and formal training to all staff and faculty
- Hire and retain qualified and caring staff and faculty
- Ensures that faculty and staff clearly understand their responsibilities and duties
- Ensures that daily, weekly, and term activities are completed in a timely manner
- Monitors regulatory compliance, provide student census and tracking data for annual compliance reports
- Assists with accreditation readiness and visits
- Evaluates instructional performance through classroom observation
- Plans, conducts, and documents advisory board and faculty in-service meetings.
Licensed Agent
New York Life Insurance Co.
Pensacola, FL
12.2018 - 09.2019
- Earned Life Protector Award during Second Quarter of production
- Currently have 6,500,000 in life policy face value
- Active member of The Emerald Coast Business Leaders
- Maintain and ensure regulatory compliance.
Director of Admissions
Virginia College
Pensacola, FL
05.2018 - 10.2018
- Responsible for all ground admissions activity policies and procedures
- Maintain and ensure regulatory compliance
- Led a turnaround for an admissions team to overachieving start goals at 114% of budget
- Average show rate attained 68% per 4 week Mods
- Manage a team of 7 admissions representative and 2 receptionists
- Provide coaching to elevate the obtainment of individual rep as well as overall team metrics.
Director of Admissions
Miller-Motte Technical College
Shreveport/Augusta, LA/GA
12.2015 - 05.2018
- Responsible for all student admissions activities
- Maintain and ensure regulatory compliance
- Manage a team of 8 admissions representative and 2 receptionists
- Improved campus start show rate from 58% to 67% quarter over quarter
- Developed performance coaching strategy to impact the overall effectiveness of the admissions team.
Regional Director of Admissions
Ross Medical Education
Nashville, TN
06.2015 - 12.2015
- Responsible for all student admissions activities at 6 ground based campuses
- Maintained and ensured all regulatory compliance regulations are adhered to during the enrollment process including; interviewing, admissions policies, orientation, and starting
- Monthly show rates consistently exceeded 75%
- Trained and mentored a team of 14, including 4 Assistant Directors and 10 admissions representatives
- Created and implemented effective Individual Development Plans (IDP) and follow up to provide metrics to measure the impact and effectiveness of the admissions team.
Site Director
TeleServices Direct
Lafayette, IN
01.2014 - 06.2015
- Accountable for all aspects of the day to day operations of a 150 seat call center that generates over $8M in annual revenue
- Effectively lead a team that includes; Assistant Site Director, Recruiting Manager, 9 Floor Supervisors, and 200 agents
- Works closely with the Client Services team to deliver superior results by consistently meeting and exceeding goals for performance and billable hours.
Director of Inside Sales
The College Network
Indianapolis, IN
06.2011 - 11.2013
- Increased annual sales from $12.5 million in 2011 to 15.1 million in 2012
- Annual revenue projection for 2013 is 18.4 million
- Enrolled over 2600 new students in 2012 exceeding goal by 11.2%
- Mentored and coached direct reports to take on additional responsibilities in management positions
- Developed Live Chat sales function that increased sales year over year by 11%
- Implemented a web based presentation platform allowing visual customer engagement during telephone sales
- Created new work flow process to streamline sales submissions and reduce cost.
Director of Admissions
American Intercontinental University
Hoffman Estates, IL
02.2005 - 05.2011
- Piloted a Live Chat online admissions platform for the purpose of increasing student population through extended marketing via school website
- Showed double digit growth year over year
- Average enrollment per start increased from 73 in 2008 to 216 in 2010 based on 9 starts per year
- Increased annual sales revenue from $18 million to $35 million in a 4 years span
- Student start/show rate consistently 65-68%
- Implemented training program for new team members to speed up profitability
- Mentored direct reports who went on to management positions.
Education
Master’s Degree of Education -
American Intercontinental University
Hoffman Estates, IL04.2007
Skills
- Admissions Expertise
- Higher Education Knowledge
- Collaborative mindset
- Relationship Development
- Regulatory Compliance
- Problem-Solving
- Active Listening
- Operational Efficiency
Volunteer Experience
Keep Pensacola Beautiful, Pensacola, FL, Board Member, Assisting in a capital campaign to save and renovate a historic local building.
Timeline
Associate Director of Admissions
Florida Technical College
04.2024 - Current
Director of Admissions
HCI College
05.2023 - 03.2024
Director of Admissions
Florida Career College
01.2022 - 04.2023
Campus President/Director of Education
Fortis College
09.2019 - 11.2021
Licensed Agent
New York Life Insurance Co.
12.2018 - 09.2019
Director of Admissions
Virginia College
05.2018 - 10.2018
Director of Admissions
Miller-Motte Technical College
12.2015 - 05.2018
Regional Director of Admissions
Ross Medical Education
06.2015 - 12.2015
Site Director
TeleServices Direct
01.2014 - 06.2015
Director of Inside Sales
The College Network
06.2011 - 11.2013
Director of Admissions
American Intercontinental University
02.2005 - 05.2011
Master’s Degree of Education -
American Intercontinental University