Brian Cairns
Hilliard,OH
Summary
Goal-oriented manager with distinguished experience in manufacturing industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
20
20
years of professional experience
Work History
Co-owner/Sales Manager
OPAT Industries (DBA EWD Designs)
08.2022 - Current
- Managed fabrication and machining company selling parts to companies in Central Ohio
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Streamlined internal processes for improved efficiency, allowing more time spent on building client relationships.
General Manager
Lapham Hickey Steel Corp
01.2022 - 08.2022
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Tracked monthly sales to generate reports for business development planning.
- Guided management and supervisory staff to promote smooth operations.
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Reduced operational costs through the identification and elimination of inefficient processes and practices.
- Provided comprehensive training programs for new hires, ensuring rapid onboarding and skill development.
Inside Sales Manager
Lapham Hickey Steel Corp
06.2019 - 12.2021
- Reported sales metrics to senior management and suggested improvements that could be made to increase the value of collateral.
- Monitored employee productivity and motivated team to meet daily goals.
- Managed performance and salary reviews.
- Lead inside sales meetings to outline projected goals and marketing campaigns.
- Coached, developed and motivated team to achieve revenue goals.
- Established sales goals and strategies that contributed to increased growth in sales and profitability.
- Created and delivered in-depth sales presentations to potential customers.
- Managed employee payroll, hiring, termination and training to ensure maximum productivity.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Account Manager/Inside Sales Representative
Lapham-Hickey Steel
06.2014 - 06.2019
- Cultivated and strengthened customer relationships to drive revenue growth.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Investigated sales and service issues to provide successful resolutions.
- Cultivated account relationships by providing strategic service and support to customer base.
- Initiated sales correspondence, preparing and presenting professional bids to customers.
- Liaised between outside sales representatives and accounts to optimize customer service.
- Collaborated with team members to determine strategic sales approaches.
Production Coordinator/ Shipping and Receiving
Knape Industries
01.2012 - 06.2014
- Responsible for flow of jobs through facility, and processing of shipment paperwork
- Communicated daily with Outside Vendors.
- Managed daily operations on the production floor, maintaining a safe and organized workspace.
- Oversaw quality control procedures throughout the production process to ensure consistent product outputs.
Account Manager
ALRO Steel Corporation
01.2006 - 01.2012
- Managed a 500 square mile territory in Central and Eastern Ohio, selling steel to manufactures and fabricators
- Responsibilities included: value added services selling, problem solving, and ability to develop long term relationships
- Negotiated contracts with favorable terms for both the company and clients, driving mutual success.
- Developed and maintained long-term relationships with key clients for sustained growth.
Outside Sales Representative
Sky Brokerage
01.2004 - 01.2006
- Responsible for the recruitment and day-to-day sales to financial and insurance agents throughout Central and Southern Ohio
- Duties involved: Direct Selling, Telephone Sales, and Cold Calling
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Education
B.A. - Journalism
The Ohio State University
Columbus, OH12.1996
Skills
- Revenue Forecasting
- Interpersonal skills
- Conflict resolution
- Sales Leadership
- Pricing Strategy
- Recruitment and Hiring
- Financial Statement Review
- Problem Anticipation and Resolution
- Goal Setting
- Cost Reduction
- Decision Making
- Process Improvements
Timeline
Co-owner/Sales Manager
OPAT Industries (DBA EWD Designs)
08.2022 - Current
General Manager
Lapham Hickey Steel Corp
01.2022 - 08.2022
Inside Sales Manager
Lapham Hickey Steel Corp
06.2019 - 12.2021
Account Manager/Inside Sales Representative
Lapham-Hickey Steel
06.2014 - 06.2019
Production Coordinator/ Shipping and Receiving
Knape Industries
01.2012 - 06.2014
Account Manager
ALRO Steel Corporation
01.2006 - 01.2012
Outside Sales Representative
Sky Brokerage
01.2004 - 01.2006
B.A. - Journalism
The Ohio State University
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