Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor
Fashion Nova Distribution Center
10.2020 - Current
Supervised daily operations to ensure efficient workflow and productivity within distribution center.
Coordinated with cross-functional teams to streamline communication and resolve operational issues promptly.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Manager
T-Mobile
05.2016 - 07.2022
Led cross-functional teams to enhance customer service strategies and improve overall satisfaction.
Developed training programs for staff, increasing operational efficiency and employee engagement.
Conduct performance reviews and provided regular feedbacks to sales staff to drive individual and team success.
Trained new employees on sales techniques, product knowledge and customer service skills.
Manage inventory levels, ordering product to maintain optimal stock levels and minimize waste.
Shipping and Receiving Lead
VIP Wireless
02.2013 - 07.2016
Assisted with receiving and inspecting incoming shipments for quality and accuracy
Coordinated inventory management using warehouse management systems
Maintained organized storage areas to enhance accessibility and efficiency
Supported shipping operations by preparing packages for distribution
Actively engaged in on going professional development to stay current on industry trends and safety policies with best practices.
Education
High School Diploma -
Abraham Lincoln High School
Los Angeles, CA
Associate of Arts - Risk Management
East Los Angeles College
Monterey Park, CA
06-2014
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Experienced in operating several machinery
Time management abilities
Problem-solving abilities
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised a team of 90 staff members.
Resolved product issue through team development.
Trained and certified associates in a pit class for serval machine operation.
Certification
Cherry picker, sit down fork lift, stand up reach and stand up electric pallet jack License - 2025-2029