Summary
Overview
Work History
Education
Skills
Timeline
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Brian Cardoso

Brooklyn,NY

Summary

Versatile and dynamic, with a proven track record at Blue Bottle Cafe, enhancing team performance and customer satisfaction through effective leadership and decision-making. Skilled in food preparation and customer service, excellent in fast-paced environments, demonstrating exceptional time management and a commitment to excellence.

Overview

3
3
years of professional experience

Work History

Barista Shift Supervisor

Blue Bottle Cafe
03.2023 - 10.2024
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Accurately completed end-of-day financial tasks worth over 4k of cash and card transactions daily.

Line Cook

OTG Management JFK Airport
02.2022 - 11.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

Associate Of Business Administration - Business

John Jay College of Criminal Justice
New York, NY

Skills

  • Time management
  • Attention to detail
  • Highly motivated
  • Cleaning and organization
  • Customer service
  • Reliable and trustworthy
  • Food preparation
  • Knife skills
  • Crew training
  • Effective prioritization
  • Leadership and decision making

Timeline

Barista Shift Supervisor

Blue Bottle Cafe
03.2023 - 10.2024

Line Cook

OTG Management JFK Airport
02.2022 - 11.2022

Associate Of Business Administration - Business

John Jay College of Criminal Justice
Brian Cardoso