Brian Chalker
Palm Bay,Florida
Summary
Dedicated professional with proven customer service skills, adept at teamwork and problem-solving. Committed to delivering exceptional event experiences while maintaining high standards of safety and sanitation. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Assistant manager with experience in training and supervising teams to achieve operational excellence. Proficient resolving conflicts effectively, ensuring top-notch service and customer satisfaction at every event.
Overview
3
3
years of professional experience
Work History
Banquet Server
Hilton Hotels Corporation
Melbourne, Florida
02.2025 - Current
- Delivered food and beverages promptly to guests during events.
- Set up banquet tables, chairs, and stations according to event specifications.
- Assisted with clearing tables and maintaining cleanliness throughout events.
- Collaborated with kitchen staff to ensure timely meal service.
- Addressed guest inquiries politely, providing excellent customer service.
- Maintained comprehensive knowledge of menu items to assist guests effectively.
- Adhered to safety and sanitation guidelines during food handling and service.
- Facilitated setup and breakdown of banquet equipment, including linens and utensils.
Assistant Manager
Dominos Pizza Inc.
Palm Bay, Florida
12.2022 - 02.2025
- Trained team members on food safety and preparation techniques to ensure compliance.
- Managed inventory levels to optimize stock availability and minimize waste.
- Handled cash drawer and safe during closing duties with accuracy.
- Resolved conflicts among team members effectively to promote harmony.
- Executed opening, closing, and shift change functions to uphold operational standards.
- Maintained professionalism under pressure, diffusing tense situations adeptly.
- Recruited and trained new employees to fulfill job requirements efficiently.
- Supervised daily operations to guarantee efficient service and enhance customer satisfaction.
Education
High School Diploma -
Bayside Highschool
Palm Bay, FL05-2024
Associate of Science - Mechanical Engineering
Eastern Florida State College
Cocoa, FLSkills
- Food service
- Event setup
- Table management
- Menu knowledge
- Sanitation compliance
- Conflict resolution
- Problem solving
- Inventory management
- Cash handling
- Customer engagement
- Team collaboration
- Staff training
- Effective communication
- Time management
References
- Larry Pombier - 321-720-2060- Former Dominos Manager
- Idris El-Jaziz - 321-349-5864- Former Dominos Manager
- Jeff Wilson - 321-989-8813 - Banquet Manager
Timeline
Banquet Server
Hilton Hotels Corporation
02.2025 - Current
Assistant Manager
Dominos Pizza Inc.
12.2022 - 02.2025
High School Diploma -
Bayside Highschool
Associate of Science - Mechanical Engineering
Eastern Florida State College