Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Brian Chum

Brian Chum

Columbus

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

4
4
years of professional experience

Work History

Server

The Goat
Columbus
03.2022 - Current
  • Assisted in training new staff members on service protocols and procedures.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Hosted at this restaurant aswell.

Retail Worker

Tim Hortons
Columbus
11.2021 - 02.2022
  • Operated cash register and processed customer transactions efficiently.
  • Educated customers about new products and promotions effectively.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.

Retail Worker

Krispy Kreme
Columbus
05.2021 - 08.2021
  • Maintained cleanliness and organization of the store environment.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.

Education

Associate of Applied Science - Cyber Security

Columbus State Community College
Columbus, OH
05-2026

Skills

  • Customer service
  • Effective communication
  • Food running
  • Liquor, wine, and food service
  • Problem solving
  • Guest engagement

Languages

English
Professional

Affiliations

  • I enjoy going out and have good drinks and food with friends
  • Im a very social person and love being outgoing towards people
  • outdoor activities such as sports, hiking, camping ect.

Timeline

Server

The Goat
03.2022 - Current

Retail Worker

Tim Hortons
11.2021 - 02.2022

Retail Worker

Krispy Kreme
05.2021 - 08.2021

Associate of Applied Science - Cyber Security

Columbus State Community College