Brian Chum
Columbus
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
The Goat
Columbus
03.2022 - Current
- Assisted in training new staff members on service protocols and procedures.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Hosted at this restaurant aswell.
Retail Worker
Tim Hortons
Columbus
11.2021 - 02.2022
- Operated cash register and processed customer transactions efficiently.
- Educated customers about new products and promotions effectively.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Retail Worker
Krispy Kreme
Columbus
05.2021 - 08.2021
- Maintained cleanliness and organization of the store environment.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Education
Associate of Applied Science - Cyber Security
Columbus State Community College
Columbus, OH05-2026
Skills
- Customer service
- Effective communication
- Food running
- Liquor, wine, and food service
- Problem solving
- Guest engagement
Languages
English
Professional
Affiliations
- I enjoy going out and have good drinks and food with friends
- Im a very social person and love being outgoing towards people
- outdoor activities such as sports, hiking, camping ect.
Timeline
Server
The Goat
03.2022 - Current
Retail Worker
Tim Hortons
11.2021 - 02.2022
Retail Worker
Krispy Kreme
05.2021 - 08.2021
Associate of Applied Science - Cyber Security
Columbus State Community College
Similar Profiles
ALEX COOKEALEX COOKE
Server at The GoatServer at The Goat
Julia SeeleyJulia Seeley
Hostess at The GoatHostess at The Goat
Allison VaughnAllison Vaughn
Bartender at The GoatBartender at The Goat
ISAAC BURNETTISAAC BURNETT
Bartender at Brio Italian GrilleBartender at Brio Italian Grille
Addison FraleyAddison Fraley
Esthetician at Penzone Salon And SpasEsthetician at Penzone Salon And Spas