Brian Cole
Leland,NC
Summary
Motivated business professional bringing 25+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Owner
Cole Mechanical, LLC
01.2011 - 07.2024
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Managed day-to-day business operations.
Service Manager
AFI
12.2001 - 12.2010
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
Technician
AFI
06.1998 - 11.2001
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Education
Associate of Science -
Kaynor Tech High School
Waterbury, CT06.2000
High School Diploma -
Nonnewaug High School
Woodbury, CT06.1992
Skills
- Administrative Oversight
- Regulatory Compliance
- Labor Relations
- Strategic Planning
- Project Management
- Bidding Processes
- Operations Management
- Customer Relations
- Project Estimating
Certification
- Area of expertise License - HEATING & AIR CONDITIONING
- EPA CERTIFICATION, COLE MECHANICAL, LLC - 2011
- NG & LP, AC, HEAT PUMP CERTIFICATION Training - 2011
- Licensed CT#0402019-D1 - 2011
Timeline
Owner
Cole Mechanical, LLC
01.2011 - 07.2024
Service Manager
AFI
12.2001 - 12.2010
Technician
AFI
06.1998 - 11.2001
Associate of Science -
Kaynor Tech High School
High School Diploma -
Nonnewaug High School
- Area of expertise License - HEATING & AIR CONDITIONING
- EPA CERTIFICATION, COLE MECHANICAL, LLC - 2011
- NG & LP, AC, HEAT PUMP CERTIFICATION Training - 2011
- Licensed CT#0402019-D1 - 2011
Similar Profiles
Manly BanksManly Banks
Dump Truck Driver at Cole & Cole Trucking LLC.Dump Truck Driver at Cole & Cole Trucking LLC.
Nicole L. WadeNicole L. Wade
Editor in Chief at Cole Concepts LLCEditor in Chief at Cole Concepts LLC
AWINMA NTAMTAAWINMA NTAMTA
Mechanical Technician at Steven Mechanical Company LLCMechanical Technician at Steven Mechanical Company LLC