Brian Conard
Springfield,MO
Summary
Driven professional with strong customer service skills, emphasizing decision-making and team leadership. Proven ability to enhance customer satisfaction and streamline inventory management processes.
Overview
15
15
years of professional experience
Work History
Assistant Manager
AutoZone
Springfield, MO
09.2024 - Current
- Executed inventory management tasks, including stock replenishment and organization of merchandise displays.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction and loyalty to the brand.
- Utilized point-of-sale systems for accurate transaction processing and reporting of sales data daily.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Warehouse Lead Person
Nothum Food Processing
Springfield, MO
07.2019 - Current
- Supervised daily warehouse operations to ensure efficient workflow and inventory accuracy.
- Trained and mentored new staff on safety protocols and operational procedures.
- Implemented process improvements that enhanced order fulfillment speed and accuracy.
- Coordinated with team members to optimize space utilization and inventory management.
- Ran the Forklift.
- Loaded and Unloaded trucks.
- Received and shipped Merchandise.
- Picked parts for upcoming jobs.
- Stocked and counted Merchandise.
Closing Manager
Sutherlands Lumber
Springfield, MO
04.2011 - 05.2019
- Oversaw closing processes to ensure accuracy and compliance with company policies.
- Trained and mentored team members on closing procedures and best practices.
- Implemented process improvements to enhance efficiency in closing operations.
- Coordinated inventory management and reconciliation during closing shifts.
- Operated Forklift when needed.
- Took care of customers
- Made sure employees stayed on task.
- Wrote up quotes for shops, and fences.
- Operated cash registers.
Education
High School Diploma -
High School Diploma -
Fairfax
Fairfax, MO05-2001
Skills
- Customer service
- Money handling
- Team leadership
- Decision making
- Working with Microsoft Word and Excel
- Warehouse Distribution and Inventory Control
Timeline
Assistant Manager
AutoZone
09.2024 - Current
Warehouse Lead Person
Nothum Food Processing
07.2019 - Current
Closing Manager
Sutherlands Lumber
04.2011 - 05.2019
High School Diploma -
High School Diploma -
Fairfax