Brian Conn
Oviedo,FL
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
Work History
Customer Service Representative Supervisor
UPS
05.2023 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving concerns.
- Streamlined workflow for faster response times through regular team training sessions.
- Collaborated with other departments to address customer issues, resulting in improved cross-functional communication.
Data Entry Intern
Galmac Inc
12.2020 - 04.2023
- Enhanced data accuracy by meticulously entering and cross-checking information from various sources.
- Increased efficiency by automating repetitive tasks using Excel macros and formulas.
- Expedited decision-making processes by providing accurate, up-to-date information to stakeholders as needed.
Junior Game Developer
Self Employed
05.2020 - 08.2020
- Assisted in development for private project during summer period within a fast-paced focused group
- Enhanced gameplay experience by designing and implementing engaging game levels.
- Optimized game performance by identifying and resolving code bottlenecks, ensuring smooth gameplay across various devices.
Office Assistant Intern
Puretex Solutions
08.2018 - 05.2020
- Improved office efficiency by maintaining and organizing digital and physical files.
- Streamlined administrative processes for better workflow and increased productivity.
- Assisted with daily office tasks, contributing to a well-run work environment.
Education
Bachelor of Science - Computer Science
University of Central Florida
Orlando, FL05.2025
Minor in Secure Computing And Networking -
University of Central Florida
Orlando, FL05.2025
Skills
- Coding (C, C#, Java, JavaScript, Python, html)
- MS Office Suite / Google Suite / Adobe Suite
- Visual Studio, Eclipse, Xcode
- JIRA
- UX Design Principles
- Agile
- Front-End Development
- Technical Writing
- Bilingual
Accomplishments
- PHI ETA SIGMA NATIONAL HONOR SOCIETY - Inducted in Spring 2022.- Rewarded for continuing academic upkeep with GPA above 3.0.- Offered numerous community leadership and service opportunities.
- FLORIDA ACADEMIC SCHOLARS(FAS) - Rewarded for high SAT and GPA.- Most competitive and generous bright futures scholarship
- HACK@UCF - Participated in cybersecurity event at UCF- Developed hash functions in part of group coding project
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Customer Service Representative Supervisor
UPS
05.2023 - Current
Data Entry Intern
Galmac Inc
12.2020 - 04.2023
Junior Game Developer
Self Employed
05.2020 - 08.2020
Office Assistant Intern
Puretex Solutions
08.2018 - 05.2020
Bachelor of Science - Computer Science
University of Central Florida
Minor in Secure Computing And Networking -
University of Central Florida
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