Brian Cruz
Results-driven Business Administration graduate with hands-on experience in sales, operations management, and commercial fleet logistics through Penske Truck Leasing’s Sales and Operations Management Trainee program. Skilled in driving business growth through consultative sales, account management, and customer relationship development while supporting daily branch operations, fleet utilization, and financial performance. Experienced in analyzing operational metrics, improving process efficiency, coordinating cross-functional teams, and delivering exceptional customer service in a fast-paced environment. Strong foundation in business strategy, finance, and leadership with a proven ability to solve complex problems, build lasting client relationships, and contribute to operational excellence.
Work History
Sales and Operations Management Trainee
11 Months- Oversaw daily truck rental and fleet operations, ensuring optimal efficiency and customer satisfaction.
- Enhanced business development efforts through identification of customer transportation needs and strategic recommendations for rental solutions.
- Collaborated with service department to ensure timely preventive maintenance, enhancing vehicle readiness and fleet efficiency.
- Coordinated preparation of rental agreements, optimized billing procedures, and maintained meticulous operational record accuracy.
- Analyzed sales logistics and operational strategies to support branch leadership in achieving greater efficiency and profitability.
- Strengthened connections with commercial customers, focusing on gaining comprehensive experience in sales management, operational efficiency, financial oversight, and logistics coordination.
Sports Counselor
2 Months- Supervised and mentored groups of 15-20 children in a high-energy sports-focused setting, ensuring safety and engagement
- Coordinated daily schedules, organized events, and led team building activities, Requiring strong planning and organizational skills
- Resolved conflicts quickly and effectively while maintaining a positive group dynamic
- Communicated with parents and staff regularly to report progress and address concerns
Security Officer
1 Month- Took initiative in identifying and addressing safety concerns, demonstrating leadership and sound judgment in high-pressure situations
- Maintained accurate incident reports and daily logs showcasing attention to detail and accountability
Intern
1 Month- Supported outreach initiatives for community inclusion programs
- Assisted with administrative tasks, including data entry and event coordination - Participated in the planning and promotion of art accessibility events
Education
Bachelor of Business Administration (BBA)
- Relevant Coursework: Foundations of Data Science, Marketing Research, Money and Banking, Intro to Macroeconomics, Principles of Accounting, Information Systems, Management Decision Making, Principles of Finance, Business Organization & Management
- GPA: 3.46