BRIAN DE LA TORRE
Mesa,AZ
Summary
Innovative and hardworking individual with experience in sales and customer service. Proven track record for driving sales, exceeding goals, and building relationships with customers. Highly organized, with strong communication and problem-solving skills to motivate and lead sales teams to success.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dillards
01.2023 - Current
- Connected with guests and built clientele to help upsell in sales
- Always customer serviced every guest to help find them the products they needed and upsell items per transaction
- Became a business owner for my respective area and ensured the area was well maintained, recovery and visual merchandise were help to a higher standard
- Have driven sales up in respective area by ensuring markdowns were accurate, keeping size integrity high for guests, and engaging with guests for any assistance
Specialty Sales Team Leader
Target
06.2023 - 12.2023
- Assessed and observed team members on work productivity and coach to help them succeed further
- Completed mannequin changes, prep and set marketing/sale signage, inventory audit daily to ensure accurate on hand products
- Collaborated with other leaders to set any cross merch products or set collections for launch date
- Strategized with the team for sales floor coverage and help with the flow of business
- Help with team members one on one with navigating VMG and help them succeed with setting any transitions
Style Consultant
Target
11.2021 - 06.2023
- Servicing and engaging with our guests to deliver a positive shopping experience
- Delivered VMG (visual merchandising guide) to expectations and completely set for launch
- Set transitions when we receive products and consolidate or remerch to capacity to fit all products
- Consistently finished price changes on time, filled priorities, and ensured area was maintained before handing off to the next team member
- Helped drive sales in the men’s department by 11% as the DBO
Brand Representative
Abercrombie & Fitch
06.2020 - 08.2021
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion
- Engaged, educated and befriended customers to deliver amazing shopping experience
- Completed floorsets, filled floor and rang up customers
- Provided positive first impressions to welcome existing, new and potential customers
Cash Wrap Specialist
Forever 21
11.2018 - 02.2020
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Trained team members in successful strategies to meet operational and sales targets
- Received and counted money
- Opened and closed store by counting registers, making deposits and storing and filing all daily paperwork
- Counted out cash drawers and balanced totals
- Completed store opening and closing procedures
Education
Associate Degree - Music Performance
Mesa Community College
Mesa01.2022
Skills
- Time management
- Computer skills
- Multi-tasking strength
- Team Player
- Brand Development and Marketing
- Department Resets
- Signage Changes
- Maintaining Clean Work Areas
- Merchandise Display
Languages
Spanish
Professional Working
Timeline
Specialty Sales Team Leader
Target
06.2023 - 12.2023
Sales Associate
Dillards
01.2023 - Current
Style Consultant
Target
11.2021 - 06.2023
Brand Representative
Abercrombie & Fitch
06.2020 - 08.2021
Cash Wrap Specialist
Forever 21
11.2018 - 02.2020
Associate Degree - Music Performance
Mesa Community College
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