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Multifaceted and adaptable security and safety professional with 24 years of progressive experience across a broad range of security functions both in the federal and private sectors. Proven ability to utilize anti-terrorism, force protection, and physical security knowledge and experience to meet challenges and improve quality in the field of critical infrastructure security. Technical expertise in the Safeguards and Security (S&S) areas of contractor protective force operations, facility operations and safety, emergency management, counterintelligence, cyber system operations, classified matter protection and control; information and personnel security, protection and management of government property and critical assets Responsible for providing mission-critical security services while maintaining high levels of accountability and professionalism.

Chris brings over 20 years of experience with Systems, Internet and related technologies, including project management, Oracle database administration, system design and development, programming, mentoring, and training. He has been using Oracle for over 13 years and is also proficient with Java, which he has used for over 10 years. His UNIX experience is very strong, and he has provided Level 1 and 2 support for customers and end users. Chris enjoys working as an Oracle DBA but also enjoys systems administration, maintenance and developing code. He has made a reputation for troubleshooting and the implementation and support of software. Chris is also a strong tester, which could come in quite handy in this role. He has a talent for understanding the link between online technology, legacy technology and a business’ bottom line, developing creative solutions using existing resources, and inspiring and motivating members of a project team. Chris possesses excellent verbal and written communication skills with the ability to successfully work in a team environment or independently. Ability to interact and communicate effectively, both orally and in writing, with groups of diverse backgrounds and technical abilities.Documentation skills suitable for documentation of requirements, user information, business procedure and process recommendations.Experience working with project teams to develop and/or deploy new software applications.Experience in data analysis and practical skill with SQL and relational databases like Oracle.Have Advanced SQL skills as well as PL/SQL skills.Experience writing test scripts, running tests, and documenting test results.Experience with requirements gathering, design and testing reports for business users. .Experience with report development and report development tools.Experience assisting business users with packaged or custom developed software applications.Experience work off-hours for project needs, support/upgrade/outage reasons, and systems implementations.Experience with hardware/software combined systems and mobile or handheld devices.Experience writing user training material or delivering user trainingExperience with ETL tools, ETL development, and data warehousing conceptsAbility to meet business users in various locations as needed to discuss needs and review initiatives.Knowledge of the transit industry or previous experience with transit information systemsAbility to multi-task, work independently, meet schedules, and adapt quickly to changed priorities or assignments.Strengthens understanding of on-premises solutions and cloud-based solutions/environments; configures components of new systems/technologies to cloud-based solutionsWorks in an agile environment and engages in development practices such as peer programming and test-driven developmentProvides assistance to other developers for designing integrations, interfaces, proxies, business objects and business service as needed Programmer Analyst II (perm)
To assist in the testing, understanding, enhancement, and implementation of the Metro Smart Card ticketing system and new bus fare box system. This important initiative requires understanding the data, complexities, and features of the new systems and integration points with existing systems and processes. The Fare Collection project affects many Metro departments and processes and is a key initiative for the agency. In addition of being a member of Operation system support, being on call 24 hours a day, being primary for the IVR system (Inter Active Voice Repose Unit), supporting online real time systems for metro. In addition to working with third party vendors for applications used by Metro. As well as supporting tele-communication systems and servers.Ability to interact and communicate effectively, both orally and in writing, with groups of diverse backgrounds and technical abilities.Documentation skills suitable for documentation of requirements, user information, and business procedure and process recommendations.Have Advanced SQL skills as well as PL/SQL skillsExperience with requirements gathering, design and testing of reports for business users. .Experience work off-hours for project needs, support/upgrade/outage reasons, and systems implementationsAbility to meet with business users in various locations as needed to discuss needs and review initiatives.Provides assistance to other developers for designing integrations, interfaces, proxies, business objects and business service as needed

IT Analyst II/III + System administrator with 4 years of experience in Active Directory, Asset management, IAM OKTA/Sail Point administration , SCCM .
Good Mix of interpersonal skills, and technical skills. Ability to work as a team and help everyone out to better processes.

Results-driven customer service and insurance professional with a proven ability to meet and exceed performance metrics in sales, customer retention, and process improvement. Skilled in utilizing CRM software to effectively manage leads, track client interactions, and optimize the sales process. Extensive knowledge of insurance products, including property, casualty, life, and health insurance. Negotiates favorable terms for clients' policies and conducts thorough risk assessments. Experienced in handling high volumes of inbound and outbound calls, providing product information, and resolving complaints with a focus on building trust and rapport with diverse clientele. Proficient in using specialized computer software to efficiently organize and produce indexed documents.

Brian DiLorenzo Jr.

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Telemarketing Representative II

Sr. P&C Operations Associate

NYS P&C, L&H Sales & Service Representative

NYS Security Officer

NYS Upscale Security Officer

Education

Some College - Business Administration: Marketing

High School - undefined

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Certification

Timeline

Telemarketing Representative II

Sr. P&C Operations Associate

NYS P&C, L&H Sales & Service Representative

NYS Security Officer

NYS Upscale Security Officer

High School - undefined

Some College - Business Administration: Marketing

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