Brian Dodd
Columbus,OH
Summary
Hardworking Property Casualty Underwriter with over 20 years of experience in Personal Lines Insurance. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Personal Lines Staff Underwriter
CENTRAL MUTUAL INSURANCE COMPANY
01.2023 - Current
- Acting as a Subject Matter Expert for Personal Automobile and Property lines of business
- Collaborating with regional underwriting teams on underwriting guideline development, auditing, and consultation on complex risks
- Analyzing books of business and making recommendations for improvement
- Developing and implementing training programs for internal and external personnel
- Managing 3rd party vendor relationships.
Customer Relationship Representative
FIRST MERCHANTS BANK
01.2021 - 01.2023
- Building and maintaining relationships with and completing personal banking for customers
- Managing CRR Team and Teller lines
- Balancing, ordering, and selling cash
- Maintaining vault teller responsibilities including customer interaction, fulfilling member transactions, and maintaining cash and coin levels.
Agency Management Specialist
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY
01.2019 - 01.2020
- Successfully managed portfolio underwriting for independent agencies in 7 states
- Audited policies for premium recovery regaining $1M+ per month in premium
- Supported Risk Management by completing inspection reviews and risk underwriting
- Completed account underwriting to provide additional support for the Underwriting Department.
Staff Product Manager
NATIONWIDE PRIVATE CLIENT/CRESTBROOK INSURANCE COMPANY
01.2013 - 01.2019
- Nationwide Manager over homeowner, personal auto, personal collections, and personal excess lines of business
- Ran Product Development for new product launch including forms, manuals, rate support, filings, and Department of Insurance issue resolution
- Subject Matter Expert for homeowner and collections lines of business for IT and other regional teams
- Supported internal Compliance Teams with form management, filing and DOI correspondence, and policy system maintenance.
Staff Product Manager
NATIONWIDE INSURANCE COMPANY
01.2006 - 01.2013
- Subject Matter Expert for Property Product of underwriting, marketing, sales, and billing
- Assisted in the development of Nationwide’s “Brand New Belongings” campaign, Allied’s Property Package enhancement, and supplemental property applications
- Property Product Office Representative for 4 Regional Offices Nationwide.
Education
BS - Environmental Health -
Ohio University
06.1996
Skills
- Insurance Underwriting
- Communications
- Customer Service
- Compliance
- Data Analysis
- Sales
- Auditing
- Sales Support
- Microsoft Office
Personal Information
Title: Personal Lines Staff Underwriter
Awards
- Property Product Vice President Associate Board Member, 2006-2013
- Underwriting Advisory Committee Representative, 2006-2013
Certification
Associate in Personal Insurance
Timeline
Personal Lines Staff Underwriter
CENTRAL MUTUAL INSURANCE COMPANY
01.2023 - Current
Customer Relationship Representative
FIRST MERCHANTS BANK
01.2021 - 01.2023
Agency Management Specialist
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY
01.2019 - 01.2020
Staff Product Manager
NATIONWIDE PRIVATE CLIENT/CRESTBROOK INSURANCE COMPANY
01.2013 - 01.2019
Staff Product Manager
NATIONWIDE INSURANCE COMPANY
01.2006 - 01.2013
BS - Environmental Health -
Ohio University
Associate in Personal Insurance
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