BRIAN DOYLE
Santa Cruz,CA
Summary
Compassionate Licensed Hearing Aid Dispenser known for high productivity and efficient task completion. Skilled in patient assessment, hearing aid fitting, and aftercare support. Excel in communication, empathy, and problem-solving to enhance patient satisfaction and outcomes. Committed to staying updated on the latest industry trends and technologies to provide optimal care.
Overview
26
26
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Licensed Hearing Aid Dispenser
Miracle Ear
Cupertino, CA
08.2022 - Current
- Conducted comprehensive hearing evaluations for diverse client needs.
- Recommended appropriate hearing aids based on client assessments and preferences.
- Assessed patients' hearing loss and lifestyle needs to recommend suitable hearing aid technology.
- Fitted and adjusted hearing aids to ensure optimal performance and comfort.
- Educated patients on proper use, maintenance and care of hearing instruments.
- Delivered personalized support to patients and caregivers, enhancing their experience and satisfaction.
- Conducted follow-up visits to evaluate effectiveness of prescribed amplification devices, reinforcing client trust and satisfaction.
Benefit Representative-Insurance agent
American Income Life
Oceanside, CA
09.2020 - 07.2022
- Prospected and generated new business through company leads and referrals, expanding client base.
- Conducted daily sales presentations on Zoom to effectively communicate and sell company benefits.
- Prepared and delivered clear sales scripts to enhance communication during presentations.
Frontline Sales
Welk Resort Group
Escondido, CA
07.2018 - 03.2020
- Proactive sales approach through engaging presentations and dialogue with potential owners.
- Identify motivators that will inspire clients to take- action.
- Demonstrated resilience in high-pressure sales situations to maintain performance.
- Managed tasks effectively in a high-pressure work environment.
Golf Instructor (Indoor Golf Swing Analysis/Evaluation and Associated Action Plans)
Golf Breakthroughs
Scottsdale, AZ
08.2000 - 06.2017
Education
Licensed Hearing Aid Dispensor - Licensing
State of California
04.2023 - 05.2026
Bachelor of Arts - Economics
Ohio State University
Columbus, OHSkills
- Hearing assessments
- Hearing device fitting
- Device recommendations
- Patient consultation
- Patient support
- Follow-up care
- Customer-Focused
- Verbal communication
- Active listening
- Powerful questioning
- Sound Judgement
- Relationship Building
- Professionalism
- Problem solving
- Communication skills
- Emotional intelligence
Certification
- Active Life and Health Licenses, California
- Utah
- Minnesota
- Washington
- Texas
- Florida
Timeline
Licensed Hearing Aid Dispensor - Licensing
State of California
04.2023 - 05.2026
Licensed Hearing Aid Dispenser
Miracle Ear
08.2022 - Current
Benefit Representative-Insurance agent
American Income Life
09.2020 - 07.2022
Frontline Sales
Welk Resort Group
07.2018 - 03.2020
Golf Instructor (Indoor Golf Swing Analysis/Evaluation and Associated Action Plans)
Golf Breakthroughs
08.2000 - 06.2017
Bachelor of Arts - Economics
Ohio State University