Maintained high standards of professionalism and customer service, resolving passenger concerns with empathy and patience.
Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
Demonstrated adaptability and flexibility by rotating between various security functions as needed.
Completed detailed reports documenting incidents, suspicious activities, or violations within the transportation facility.
Enhanced passenger safety by conducting thorough security screenings and inspections of luggage and individuals.
FireGuard/FireWatch Security
Allied Universal
07.2023 - Current
Patrol on foot to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals on post
Inspect all security devices and fire control equipment
Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency
Observe and Report all incidents and accidents.
Maintained accurate records of all fire safety activities, contributing to overall effectiveness of fire protection program.
Stower
Amazon Fulfillment Center
06.2022 - 08.2022
Packaged finished products into boxes, cartons and containers for shipping to customers
Applied exceptional organizational prowess to efficiently categorize and arrange over 1000 products on shelves daily, optimizing efficiency and productivity
Demonstrated impeccable attention to detail while coordinating outbound and inbound shipments, guaranteeing accuracy in product descriptions and shipment timelines
Scanned products with handheld devices to update system records and maintain accurate tracking
Arranged products to appropriate stations for further processing, labeling and packaging
Education
Bachelor of Science - Business Administration – Marketing Communications
Berkeley College
New York, NY
08.2022 - Current
Skills
Team Collaboration Abilities
Emergency Response Coordination
Ability to follow protocols
Skilled in conducting security risk assessments and identifying vulnerabilities
Experience in operating security systems, including CCTV cameras, control systems and alarm systems
Ability to handle stressful situations calmly and make quick, sound decisions in high-pressure
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
certifications
F-01 Fireguard License (Actuve May 2023)
Security Guard Card (Active May 2023)
Timeline
Transportation Security Officer
United States Department of Homeland Security
07.2024 - Current
FireGuard/FireWatch Security
Allied Universal
07.2023 - Current
Bachelor of Science - Business Administration – Marketing Communications
Lead Transportation Security Officer at United States Department of Homeland SecurityLead Transportation Security Officer at United States Department of Homeland Security
Customs and Border Protection Officer at United States Department of Homeland SecurityCustoms and Border Protection Officer at United States Department of Homeland Security
Customs and Border Protection Officer at United States Department Of Homeland SecurityCustoms and Border Protection Officer at United States Department Of Homeland Security