Brian Farina
Oviedo,Florida
Summary
Dynamic manager with a proven track record at Publix, excelling in customer service and team development. Skilled in time management and problem-solving, I enhanced customer satisfaction and fostered a culture of mentorship, preparing junior staff for leadership roles. Committed to creating an organized and productive work environment.
Overview
11
11
years of professional experience
Work History
Manager
Publix
04.2014 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Driver
Uber
Orlando, Florida
03.2017 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Education
Associates Degree - Architectural Drafting
Seminole State College of Florida
Sanford, FL05.2012
Skills
- Time management
- Decision-making
- Complex Problem-solving
- Goal setting
- Task delegation
- Teamwork and collaboration
- Effective communication
- Computer skills
- Positive attitude
- Adaptability and flexibility
- Attention to detail
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Schedule management
- Problem-solving aptitude
Timeline
Driver
Uber
03.2017 - Current
Manager
Publix
04.2014 - Current
Associates Degree - Architectural Drafting
Seminole State College of Florida
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