Brian Farina
Oviedo,Florida
Summary
Dynamic manager with a proven track record at Publix, excelling in customer service and team development. Skilled in time management and problem-solving, I enhanced customer satisfaction and fostered a culture of mentorship, preparing junior staff for leadership roles. Committed to creating an organized and productive work environment.
Overview
11
11
years of professional experience
Work History
Manager
Publix
Orlando, FL
04.2014 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Driver
Uber
Orlando, Florida
03.2017 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Education
Associates Degree - Architectural Drafting
Seminole State College of Florida
Sanford, FL05.2012
Skills
- Time management
- Decision-making
- Complex Problem-solving
- Goal setting
- Task delegation
- Teamwork and collaboration
- Effective communication
- Computer skills
- Positive attitude
- Adaptability and flexibility
- Attention to detail
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Schedule management
- Problem-solving aptitude
Timeline
Driver
Uber
03.2017 - Current
Manager
Publix
04.2014 - Current
Associates Degree - Architectural Drafting
Seminole State College of Florida