Brian Fischer

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
• Cultivated strong relationships with external partners to foster collaboration and maximize resources.
• Reduced operational costs through strategic cost management initiatives.
• Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
• Supported project management team for optimal performance.
• Prepared annual budget forecasts and monitored performance to meet organizational objectives.
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.

• Interacted well with customers to build connections and nurture relationships.
• Trained new employees on proper protocols and customer service standards.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.

• Managed and led MGA partner relationships for the construction, transportation, and workers compensation segments.

As an agency producer, developed a book of business with overall responsibility for client risk management and total cost of risk. Built strong senior level relationships with the controller, CFO and Business Owner.

Managed a $190M construction book along with the development and execution of an strategic underwriting plan to meet profit and growth objectives.

Directed the diversification of the risk portfolio to improve book quality and long term profit.

Managed profitability and marketing of programs that generated over $250M in affinity premium. Led cross-functional teams to address program profitability, emerging market trends and other projects that resulted in achievement of tactical and strategic objectives.

Directed marketing, loss control and strategic planning for $1.5B affinity marketing practice group. Management team member on process/operations re-engineering task force. Created cross-marketing relationships with other CNA business units to deliver value to customer segment.

Led strategic business development and ongoing management of alliance partners. Accountable for development of deep class expertise and differentiating programs product portfolio and service platform.