Brian Frye
Riverview,FL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Sales Professional
Nissan
10.2022 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Sales Associate
Macys
01.2018 - 02.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Bachelor of Arts - Communication
University of South Florida
Tampa, FL12.2021
Skills
- Persuasive Communication Style
- Strong Communication and Interpersonal Skills
- Engaging with Diverse Customers
- Consultative Sales Approach
- Customer Needs Assessments
- Prospecting Skills
- Customer Retention
- Sales Expertise
Timeline
Sales Professional
Nissan
10.2022 - Current
Sales Associate
Macys
01.2018 - 02.2021
Bachelor of Arts - Communication
University of South Florida