Brian Grabowski
Toledo
Summary
Dedicated professional with a history of meeting company goals by utilizing consistent and organized practices! Best Skill is working under pressure and adapting to new situations and challenges to best enhance the organizational brand along with maintaining the highest level of customer loyalty! Looking to manage and lead all of MAPAL Automotive Team to lofty goals ala GM team rise from the fall!
Overview
7
7
years of professional experience
Work History
GM Lead
MAPAL
05.2023 - Current
- Delivered exceptional customer experiences through personalized service offerings.
- Fostered a positive work environment to improve team morale and productivity levels.
- Reduced costs with tool findings and cost savings initiatives.
- Boosted customer satisfaction by implementing effective communication strategies and addressing concerns promptly.
- Fight for consistent quality measures, ensuring consistent delivery of high-quality products and services.
- Identify market trends and capitalize on emerging opportunities.
Sales Application Engineer
MAPAL
09.2017 - Current
- Developed and maintained strong relationships with clients, resulting in increased customer satisfaction and repeat business.
- Bridged gaps between plant, integrator and production into a smoother operating procedure.
- Educated clients on proper use of products through hands-on training sessions, enhancing overall customer satisfaction levels.
- Managed a portfolio of existing accounts while actively expanding customer base through targeted outreach efforts.
- Nurtured long-lasting relationships with key industry influencers, resulting in increased visibility and credibility for the company.
Education
Associate of Science - Industrial Plant Management
Monroe County Community College
Monroe, MI05.1999
Skills
- Vendor relationships
- Business Development
- Exceptional interpersonal communication
- Client Account Management
- Qlikview, SAP, Microsoft Office, Teams
Timeline
GM Lead
MAPAL
05.2023 - Current
Sales Application Engineer
MAPAL
09.2017 - Current
Associate of Science - Industrial Plant Management
Monroe County Community College
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