Results-oriented Senior Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over 10 years of experience in loan processing and mortgages.
Overview
13
13
years of professional experience
Work History
Senior Loan Processor
American Home Lending USA, LLC
08.2014 - Current
Streamlined loan processing by implementing efficient workflow systems and task prioritization.
Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.
Reduced loan processing time by developing and employing standardized documentation procedures.
Collaborated with underwriting team to ensure accurate risk assessment and appropriate loan approvals.
Set up, stored and updated customer files, department records and regulatory paperwork.
Affirmed loan document accuracy to protect lenders from potential fraud.
Managed approximately 30 incoming calls, emails and faxes per day from customers.
Loan Processor
Sunset Mortgage Company
08.2013 - 08.2014
Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
Facilitated successful loan closings by coordinating with underwriters, title companies, and attorneys throughout the process.
Ensured accuracy of client information, verifying data collected during application process and updating records as needed.
Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during entire loan cycle process.
Licensed Loan Originator
Advance Mortgage & Investment Company
02.2011 - 08.2013
Increased loan application approvals by efficiently reviewing and analyzing financial documents.
Provided professional advice on loan applications by interviewing applicants, reviewing applications and verifying information gathered.
Educated clients on various loan products, helping them make informed decisions about their financing options.
Maintained compliance with federal and state regulations throughout all stages of the loan origination process.
Assisted clients with complex financial situations, providing tailored solutions to meet their unique needs.
Collaborated with underwriters and processors to ensure timely and accurate loan approvals.
Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
Education
J.D. - Candidate For Juris Doctor
Florida Coastal School of Law
Jacksonville, FL
05.2010
Bachelor of Arts - Philosophy, Cum Laude
The University of West Florida
Pensacola, FL
05.2007
Skills
Interviews
Strong attention to detail
Document Review
Policy Adherence
Credit analysis
Loan Disclosures
Regulatory Compliance
Employment Verification
Application Process Management
Information Verification
Analytical Thinking
Application preparation
Timeline
Senior Loan Processor
American Home Lending USA, LLC
08.2014 - Current
Loan Processor
Sunset Mortgage Company
08.2013 - 08.2014
Licensed Loan Originator
Advance Mortgage & Investment Company
02.2011 - 08.2013
J.D. - Candidate For Juris Doctor
Florida Coastal School of Law
Bachelor of Arts - Philosophy, Cum Laude
The University of West Florida
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