Brian Hagenbuch
Roseville,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Rideshare Driver
Lyft & Uber
Sacramento, CA
05.2022 - Current
- Greeted customers and provided them with information about the rideshare service.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
- Achieved consistently high customer scores due to exceptional service.
Produce Department Associate
Defense Commissary Agency
McClellan Park, CA
09.2019 - 03.2022
- Maintained accurate records of stock levels in the produce department.
- Greeted customers and answered questions about products.
- Cleaned display cases, shelves, and other areas of the store on a regular basis.
- Organized backroom storage area to maximize efficiency of stocking process.
- Set up displays according to company guidelines ensuring attractive presentation of merchandise.
- Unloaded delivery trucks, checked shipments against invoices, and stocked items onto shelves accordingly.
Sales Manager
Stanton Optical
Sacramento, CA
12.2017 - 08.2018
- Managed daily operations of sales department, including supervision of staff members.
- Coached, developed and motivated team to achieve revenue goals.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
- Resolved customer complaints regarding sales and service.
Assistant Manager
Enterprise Rent-A-Car
Roseville, CA
01.2016 - 09.2017
- Maintained up-to-date knowledge of company products and services.
- Created reports on sales trends, inventory levels, and financial data.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Resolved customer inquiries and complaints requiring management-level escalation.
Sales Representative
United Natural Foods, UNFI
West Sacramento, CA
11.2011 - 06.2015
- Created detailed reports on daily, weekly, and monthly sales activity.
- Managed inventory levels by ordering sufficient stock for each account.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Developed key customer relationships to increase sales.
Education
Bachelor of Science - Criminal Justice
San Diego State University
San Diego, CA05-2008
Skills
- Efficiency and Time Management
- Dependable and Trustworthy
- Communication and Interpersonal Skills
- Attention to Detail
- Problem-solving aptitude
- Strong Working Relationships
- Professionalism
Timeline
Rideshare Driver
Lyft & Uber
05.2022 - Current
Produce Department Associate
Defense Commissary Agency
09.2019 - 03.2022
Sales Manager
Stanton Optical
12.2017 - 08.2018
Assistant Manager
Enterprise Rent-A-Car
01.2016 - 09.2017
Sales Representative
United Natural Foods, UNFI
11.2011 - 06.2015
Bachelor of Science - Criminal Justice
San Diego State University
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