Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Manager
Xscape Restaurant
11.2018 - 07.2022
Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Developed and maintained relationships with customers and suppliers through account development.
Developed and implemented business strategies to achieve business goals and stay competitive.
Maintained professional, organized, and safe environment for employees and patrons.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Cashier
Kohl's
05.2016 - 10.2018
Worked closely with shift manager to solve problems and handle customer concerns.
Upsold additional products and services to customers, increasing revenue.
Welcomed customers and helped determine their needs.
Maintained current knowledge of store promotions and highlighted sales to customers.
Performed cash, card and check transactions to complete customer purchases.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Associate of Arts - Music Technology
Queensborough Community College of The City University of New York
Oakland Gardens, NY
12.2019
High School Diploma -
St. John's Preparatory High School
Astoria, NY
06.2011
Skills
Schedule Management
Sales Techniques
Documentation And Reporting
Project Planning
Payment posting
Customer Service
POS system operations
Retail Operations
Work Ethic and Integrity
Time management skills
Stock management
Analytical and Critical Thinking
Microsoft Software Proficiency
Timeline
Manager
Xscape Restaurant
11.2018 - 07.2022
Cashier
Kohl's
05.2016 - 10.2018
Associate of Arts - Music Technology
Queensborough Community College of The City University of New York
CUSTOMER SERVICE/VIP-IN SEAT SERVER at TIM HORTONS/OUTTAKES/YOGEN FRUZ/BOX OFFICE/XSCAPE ARCADECUSTOMER SERVICE/VIP-IN SEAT SERVER at TIM HORTONS/OUTTAKES/YOGEN FRUZ/BOX OFFICE/XSCAPE ARCADE