Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
CAREER HIGHLIGHTS
Generic
Open To Work

Brian Johnson

Belton,MO

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Network Operations Center (NOC) AnalystCOF Engineer IIINTAC Cell & RF Engineer IINetwork Control Technician II

Work Type

Full TimeContract Work

Location Preference

HybridRemote
Location: Belton, MOOverland Park, KS
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programs

Summary

Accomplished telecommunications and network operations professional with over 20 years of experience in carrier-grade voice, broadband, fiber transport, wireless, and optical networks. Expertise in incident response, network monitoring, change management, and service assurance within multi-vendor environments. Proven success in resolving complex network issues and enhancing operational processes through collaboration with engineering, field operations, and leadership.

Overview

21
21
years of professional experience

Work History

Network Operations Center (NOC) Analyst

Fastwyre Broadband
Overland Park, Ks
09.2024 - Current
  • Coordinated production network validation, testing, and operational acceptance for new and expanded voice, cable, broadband, and transport networks, ensuring seamless integration.
  • Manage the complete incident lifecycle from detection through restoration, escalation, customer communication, and post-incident reporting.
  • Perform proactive monitoring of network alarms, systems, and application logs to prevent customer-impacting outages.
  • Troubleshoot DWDM, Ethernet, GPON/XGS-PON, IP, voice, and fiber transport networks while coordinating with Engineering, OSP, CO, vendors, and carriers.
  • Execute network change management through impact analysis, implementation planning, testing, validation, and production deployment.
  • Coordinate end-to-end production network validation, testing, and operational acceptance for new and expanded voice, cable, broadband, and transport networks.
  • Developed outage notifications, maintenance communications, SOPs, Knowledge Base Articles, and Root Cause Analyses to enhance incident response and knowledge sharing.
  • Supported mission-critical infrastructure, implementing continuous operational improvements to enhance reliability and performance.

COF Engineer III

Verizon Wireless
Belton, MO
11.2022 - 08.2024
  • Facilitated Ericsson, Samsung, and Nokia 5G upgrades and SNAP conversions, ensuring seamless integration.
  • Delivered remote engineering support for construction crews and vendors, enhancing project execution.
  • Provided remote engineering support for construction crews and vendors.
  • Validated production network changes to ensure quality and reliability, contributing to successful project delivery.

NTAC Cell & RF Engineer II

T-Mobile / Sprint
Overland Park, Ks
01.2010 - 11.2022
  • Provided Tier III operational support for CDMA, EVDO, and LTE networks.
  • Validated new technologies and processes to ensure service assurance readiness.
  • Created technical documentation and MOPs, enhancing knowledge sharing across teams.
  • Identified and implemented process improvements and automation opportunities, streamlining operations.

Network Control Technician II

Sprint
Overland Park, Ks
01.2006 - 01.2010
  • Monitored nationwide network infrastructure, coordinating timely responses to major outages to minimize downtime.
  • Acted as SME and primary escalation point for assigned technologies.
  • Managed conference bridges and facilitated cross-functional restoration efforts, ensuring effective communication among teams.
  • Trained technicians on network operations, tools, and procedures.

Education

Network Program - Computer Networking

Centriq Foss
Overland Park, Kansas
2006

Skills

  • Network Operations
  • Network Monitoring
  • Incident Management
  • Change Management
  • Service Assurance
  • Fiber Transport
  • DWDM
  • GPON/XGS-PON
  • IP Networking
  • Optical Networks
  • Voice Networks
  • Root cause analysis
  • Technical documentation
  • Operational Procedures
  • Cross-functional collaboration
  • Analytical problem solving
  • Operational excellence
  • Escalation procedures
  • Customer Focus

Timeline

Network Operations Center (NOC) Analyst

Fastwyre Broadband
09.2024 - Current

COF Engineer III

Verizon Wireless
11.2022 - 08.2024

NTAC Cell & RF Engineer II

T-Mobile / Sprint
01.2010 - 11.2022

Network Control Technician II

Sprint
01.2006 - 01.2010

Network Program - Computer Networking

Centriq Foss

CAREER HIGHLIGHTS

  • 20+ years supporting Tier I carrier and ISP network operations.
  • Expertise across wireless, voice, IP, optical transport, fiber, and broadband networks.
  • Led production validation, maintenance execution, outage restoration, and operational acceptance for network expansions.
  • Extensive experience with incident management, RCA development, executive communications, and customer notifications.
  • Strong background supporting Ericsson, Nokia, Samsung, Calix, Ciena, Ribbon, Adtran, SolarWinds, Netcool, Tableau, and Nortel platforms.
  • U.S. Army veteran known for leadership, teamwork, and disciplined execution.

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Brian Johnson