Summary
Overview
Work History
Education
Skills
Timeline
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Brian Johnson

Belton,Missouri

Summary

Efficiently handles intricate tasks across diverse network platforms to ensure seamless system continuity and maintenance. Recognizes the distinctive operational nuances of each platform, leveraging extensive background in the US Army to deliver exceptional quality work. Equally adept at working independently or collaboratively within a team, brings a solid foundation of discipline and teamwork to every professional endeavor.

Overview

19
19
years of professional experience

Work History

COF Engineer III

Verizon Wireless
11.2022 - Current
  • Provide remote support for ground crews and vendors
  • Responsible for 5G upgrades for Ericsson, Samsung, and Nokia
  • Work on SNAP conversions (Nokia to Samsung upgrades).
  • Provide data for root metrics and drive testers.
  • Create documentation on process flow.
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.

NTAC Cell & RF Engineer II

T-Mobile/Sprint
01.2010 - 11.2022
  • Tier III support for CDMA, EVDO, LTE on Ericsson and NSN technologies
  • Review new Cell and RF technologies to identify gaps in existing processes/tools to ensure EMS-Service Assurance is able to function efficiently and effectively
  • Ensure new Cell and RF technologies entering the Sprint network designed and delivered in such a way that Service Assurance can be supported seamlessly: Software, hardware, features, parameters, optimization and alarm management
  • Seamless operations across vendor and customer, technology testing/integration/deployment verification
  • RF Parameter awareness/impacts
  • Network adaptation/performance/compliance
  • CSSA Readiness and Planning
  • Technical documentation: Mop’s, Job Aides and Knowledge Sharing
  • Reactive teams (NOC, Tier II, NTAC) have tools, processes and skill sets to manage daily business
  • Identify opportunities for automation and drive requirements and implementation.

Network Control Technician II

Sprint
01.2006 - 01.2010
  • Work with Managers to ensure Sprint/Nextel connectivity to network elements
  • Serve in a lead capacity as a subject matter expert of assigned area of responsibility
  • Coordinate and communicate network trouble events by contacting support groups and managing conference bridges
  • Monitor the Sprint network elements to keep availability for the customers at a maximum
  • Work with remotely located switch and NTAC to identify, diagnose, and resolve network issues in a timely manner
  • Train new employees on using Sprint network, policies and procedures.

Education

Network -

Centriq Foss
Overland Park, KS
01.2006

Skills

  • Ericsson OSS
  • Nortel DMS100W
  • CDMA/iDEN
  • Netcool
  • PRTS
  • Tableau
  • Nokia NETACT
  • WINS Server, DNS, DHCP, RRAS (Windows Server as a Router)
  • Technical reporting
  • System Troubleshooting
  • Root Cause Analysis
  • Technical Writing
  • Problem-Solving
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking

Timeline

COF Engineer III

Verizon Wireless
11.2022 - Current

NTAC Cell & RF Engineer II

T-Mobile/Sprint
01.2010 - 11.2022

Network Control Technician II

Sprint
01.2006 - 01.2010

Network -

Centriq Foss

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