Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
31
31
years of professional experience
Work History
Reale Estate Sales Consultant
Re/max Unlimited
11.2022 - Current
Leverage knowledge of real estate transactions and local market conditions to provide customers with necessary information to make educated decisions.
Used consultative sales techniques to understand customer needs and recommend relevant properties.
Guided customers through purchase to move transaction to successful close.
Regional Vice President
Key Auto Group
12.2019 - 07.2022
Oversaw operations of five dealerships and ten brands within assigned region.
Directed hiring and development of management staff to drive improvements to net profitability, customer satisfaction, and attainment of objectives.
Developed and implemented business plans, forecasts, and budgets based on market conditions, opportunities, and established guidelines.
Identify and analyze potential acquisitions for continued growth of organization.
Provide guidance, support, and direction to dealership management staff.
Expose market trends that provide opportunity for growth or potential liability.
Prepare and analyze financial statements to ensure accurate representation of results and areas of opportunity.
General Manager
Key Auto Group / Shearer Honda
07.2015 - 12.2019
Managed budget implementations, employee reviews, training, schedules and dealership operations.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and use of technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Guided dealership through acquisition ensuring continued operations and employee retention.
General Sales Manager
Shearer Honda
06.2008 - 12.2015
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Upheld company policies and implemented standards fairly.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Handled customer relations issues, enabling quick resolution and client satisfaction.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Identified opportunities for growth within market and collaborated with sales teams to reach sales goal.
Sales Manager
Shearer Honda
10.2006 - 06.2008
Handled customer relations issues, enabling quick resolution and client satisfaction.
Coached employees in successful selling methods and encouraged environment of growth.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Improved store culture through implementation of daily training, results review, and recognition of positive performance.
Used Vehicle Manager
Alderman's Chevrolet
12.1999 - 10.2006
Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Automotive Sales Consultant
Alderman's Chevrolet
01.1998 - 12.1999
Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Consistently among dealership top performers
Maintain CSI at highest levels
Military Police Officer
US Army
03.1993 - 12.1998
Provided emergency response security, eliminating hazards and potential dangers.
Supervised 24-hour police operation investigating civil disturbances on base.
Employed negotiation techniques to diffuse hostile situations.
Gathered preliminary investigation information as first responder to crimes on base.
Enforced federal and local laws.
Artic Law Enforcement soldier of the year.
Honor graduate - Alaska State Trooper Academy
Education
Coursework in Business Management And Psychology -
Northeastern University
Boston, MA
Principles of General Sales Management
NCM Associates
Kansas City, KS
Used Car Sales Academy
NCM Associates
Kansas City, KS
20 Group Participation
NCM Associates
Kansas City, KS
Primary Leadership Development
US Army
Alaska State Trooper Academy
State of Alaska
Skills
Operational Efficiency
Process Improvement
Business Forecasting
Staff Retention
Staff Leadership
Operational Planning
Operational Analysis
Analytical and Critical Thinker
Timeline
Reale Estate Sales Consultant
Re/max Unlimited
11.2022 - Current
Regional Vice President
Key Auto Group
12.2019 - 07.2022
General Manager
Key Auto Group / Shearer Honda
07.2015 - 12.2019
General Sales Manager
Shearer Honda
06.2008 - 12.2015
Sales Manager
Shearer Honda
10.2006 - 06.2008
Used Vehicle Manager
Alderman's Chevrolet
12.1999 - 10.2006
Automotive Sales Consultant
Alderman's Chevrolet
01.1998 - 12.1999
Military Police Officer
US Army
03.1993 - 12.1998
Coursework in Business Management And Psychology -
Northeastern University
Principles of General Sales Management
NCM Associates
Used Car Sales Academy
NCM Associates
20 Group Participation
NCM Associates
Primary Leadership Development
US Army
Alaska State Trooper Academy
State of Alaska
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