Summary
Overview
Work History
Education
Skills
Timeline
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Brian Kent

Morgan City,LA

Summary

Resourceful Communications Technician known for productivity and efficiency in task completion. Skilled in troubleshooting, preventive maintenance, and technical documentation. Excel using critical thinking, problem-solving, and communication skills to achieve optimal results in challenging environments. Dedicated to ensuring a great relationship between the subscriber and the provider.

Overview

10
10
years of professional experience

Work History

Field Technician

Allen`s Communications
Morgan City, LA
05.2015 - 04.2025

Educated customers on products and services to identify upgrade opportunities.

  • Provided technical support and guidance to new team members and interns.
  • Communicated project progress regularly with management to ensure transparency.
  • Collaborated with engineering teams to resolve field-related technical challenges.
  • Conducted site surveys for new installations, assessing existing infrastructure and requirements.
  • Instructed customers on equipment usage to optimize performance outcomes.
  • Maintained comprehensive records of installations, services, and repairs.
  • Performed preventative maintenance on equipment and systems to guarantee optimal performance.

Education

High School Diploma -

Vanguard
Ocala, FL
06-1985

Skills

  • Technical support and equipment maintenance
  • Site surveys and infrastructure assessment
  • Preventative maintenance strategies
  • Customer education and training

Timeline

Field Technician

Allen`s Communications
05.2015 - 04.2025

High School Diploma -

Vanguard

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Brian Kent