Photography
Brian King
Union City,GA
Summary
Proven IT Technician with a track record of enhancing system efficiency and reducing downtimes at C and W Maintenance Services. Expert in hardware installation and network troubleshooting, complemented by strong problem-solving abilities. Achieved significant improvements in security system reliability and equipment performance, demonstrating a keen ability to integrate new software seamlessly into existing networks. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. IT professional with significant experience in troubleshooting, network administration, and system maintenance. Known for strong focus on team collaboration and consistently delivering results. Adaptive and reliable, skilled in hardware and software support, cybersecurity practices, and customer service.
Overview
3
3
years of professional experience
Work History
IT Technician
C and W Maintenance Services
01.2022 - Current
- Assisted in troubleshooting complex mechanical issues, leading to faster resolution and minimized production delays.
- Strengthened building security by overseeing installation and maintenance of security systems.
- Enhanced equipment performance, conducting routine calibration and adjustments.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
- Collaborated with cross-functional teams to achieve seamless integration of new software applications into existing systems.
Education
Bachelor of Science - Computer Information Systems
Alabama State University
Montgomery, AL12.2021
Skills
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Software configuration
- Network Troubleshooting
- Remote Support
- System Administration
- Network Maintenance
- Help Desk Operations
- Application installations
- Wireless Networking
- IT Documentation
Affiliations
- VOLUNTEER EXPERIENCE: Creekside High School Marching Band Trombone Instructor
- Alabama State University Marching Band Media Team Photographer/Videographer
Interests
Timeline
IT Technician
C and W Maintenance Services
01.2022 - Current
Bachelor of Science - Computer Information Systems
Alabama State University
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