Brian K. Tovar
Porter
Summary
Results-driven supervisor skilled in performance coaching and employee training. Successfully implemented process improvements that optimized team productivity and fostered a positive work environment, aligning operational goals with business objectives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Supervisor
Medline
Katy
01.2026 - Current
- Led daily operations and workflow of warehouse team to ensure efficiency and productivity.
- Ensured compliance with quality standards during product handling.
- Implemented process improvements to enhance operational efficiency.
- Collaborated with cross-functional teams to meet project goals.
- Conducted performance evaluations and provided constructive feedback.
- Resolved employee conflicts and promoted a positive work environment.
- Directed and supervised team of 35 employees in daily operations.
- Monitored employee productivity, providing targeted feedback and coaching to enhance performance.
Operations Manager
Essendant
Houston
11.2023 - 12.2025
- Lead a team of 60 plus associates in a high-volume distribution center, overseeing outbound operations across multiple departments.
- Planned and assigned daily work tasks to optimize team productivity.
- Appraised performance, recognized achievements, and managed disciplinary actions to uphold team standards.
- Develops and manages departmental budgets based on cost-per-touch analysis and optimal staffing levels to ensure operational efficiency.
- Monitor and analyze key performance indicators (productivity, accuracy, quality, expenses), implementing strategies to eliminate inefficiencies and improve results.
- Collaborated with cross-functional teams to create a scheduling tool that integrated demand forecasting, now utilized by 3 department managers, enhancing decision-making process in staff assignments and resource allocation.
- Investigate operational errors, perform root-cause analysis, and implement corrective actions.
- Utilized Warehouse Management Systems (WMS), Pick-to-Voice (P2V), and CTS systems to streamline operations.
- Contributed to Center of Excellence (COE) teams, improving average days on time (ADOT) deliveries, outbound performance, SOP development, and small parcel carrier consolidation initiatives.
Department Manager
Essendant
Houston
01.2010 - 09.2023
- Managed bulk department operations, achieving optimal inventory levels and ensuring consistent product availability
- Directed shelf department activities to improve product presentation and increase customer accessibility
- Oversaw daily operations and coordinated workflow management across multiple departments.
- Collaborated with teams to implement process improvements and efficiency initiatives.
- Trained staff on safety protocols and operational procedures for optimal performance.
Team Lead
Essendant
Houston
05.2004 - 01.2010
- Led bulk department operations to ensure timely product availability
- Managed shipping department processes, ensuring timely and efficient delivery schedules
- Supervised shelf department activities to maintain product organization and accessibility
- Coordinated training programs for new employees, enhancing onboarding and ongoing development
- Identified opportunities for process improvements and implemented changes.
- Organized team activities to strengthen camaraderie and promote a positive workplace culture
- Assigned work and monitored performance of project personnel.
Education
Bachelor of Science - Business – Integrated Supply Chain Operations Management
University of Phoenix
Houston, TX05-2013
Skills
- Process improvement
- Data analysis
- Workforce planning
- Safety compliance
- Budget planning
- Performance coaching
- Leadership
- Cross-functional collaboration
- Team development
- Problem-solving
- Communication
- Conflict resolution
- Relationship building
- Employee training
- Operations management
- Employee motivation
- Performance management
- Attention to detail
Equipment Certifications
- Raymond: stock picker, dock stocker, reach truck, walkie rider, clamp truck
- Crown: stock picker, dock stocker, reach truck, walkie rider, clamp truck
Professional Highlights
- Operations Manager, Essendant – Streamlined outbound workflow processes, reducing work hours by 6,722 from 2023 – 2024 while increasing productivity by 9.5%. From 2024 to 2025, further reduced work hours by 2,201 and increased productivity by 10.3%.
- Operations & Department Manager, Essendant – Lead Foundation Council (2015 – present): Organized and coordinated annual assembly of 400 backpacks with school supplies for donation to local elementary schools.
- Department Manager, Essendant – Supported multiple facilities nationwide by assisting with SKU conversions during a major consolidation initiative ensuring accuracy and continuity of operations.
Certification
Adult First Aid/CPR/AED
Timeline
Supervisor
Medline
01.2026 - Current
Operations Manager
Essendant
11.2023 - 12.2025
Department Manager
Essendant
01.2010 - 09.2023
Team Lead
Essendant
05.2004 - 01.2010
Bachelor of Science - Business – Integrated Supply Chain Operations Management
University of Phoenix