Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Angi
01.2023 - 05.2023
Answered customers' questions regarding products, prices, and availability.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Set up new accounts, established customer credit and set up payment methods.
Mortgage Banker
Rocket Mortgage
07.2020 - 09.2022
Explained to clients different types of loans and credit options that were available, as well as terms of those services
Worked with clients to identify financial goals and to find ways of reaching those goals.
Exceeded monthly goal expectations at a 90% rate.
Squad Leader
U.S. Army
08.2014 - 12.2021
Prepared and maintained officer and enlisted personnel records.
Counseled four subordinates monthly on their performances and goals.
Strengthened combat readiness of the unit.
Sales Associate
Downriver Guns and Ammo
03.2019 - 06.2020
Demonstrated product knowledge that lead to sales over $100,000.
Assisted approximately 50 customers a day in finding products that fit their needs.
Conducted hundreds of background checks through the FBI NICS database.
Team Coordinator
Dunhams Sporting Goods
01.2018 - 03.2019
Maintained the highest percentage of all employees for the customer loyalty program.
Organized and oversaw multiple departments.
Guided on-boarding members and trained them to be efficient at their job.
Education
No Degree - Finance
University of Michigan
Dearborn, MI
Skills
Customer Relations Negotiation Tactics Creative Solutions Microsoft Office
Active Listening And Learning Time Management
Verbal and Written Communication
Overcoming Objections
Time Management
Product and Service Sales
Accomplishments
Secure and Fair Enforcement
Licensed in over 15 states to originate mortgages
Timeline
Inside Sales Representative
Angi
01.2023 - 05.2023
Mortgage Banker
Rocket Mortgage
07.2020 - 09.2022
Sales Associate
Downriver Guns and Ammo
03.2019 - 06.2020
Team Coordinator
Dunhams Sporting Goods
01.2018 - 03.2019
Squad Leader
U.S. Army
08.2014 - 12.2021
No Degree - Finance
University of Michigan
Similar Profiles
Yohannes LegesseYohannes Legesse
Senior Data Analyst/Analytics Engineer at AngiSenior Data Analyst/Analytics Engineer at Angi