Brian Le
Greensboro,NC
Summary
Dedicated and hardworking professional with experience in fast-paced customer service environments at Bonchon and Chick-fil-A. Skilled in teamwork, problem-solving, and providing excellent customer service. Currently pursuing a degree in Business Administration at UNCG, developing a strong foundation in business operations and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Bonchon Chicken
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Team Member
Chick-fil-A
05.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Bachelor of Science - Business Administration
University of North Carolina Greensboro
Greensboro, NC05-2027
High School Diploma -
Lucy Ragsdale High School
Jamestown, NC06-2022
Skills
- Time management
- Sales techniques
- Effective communication
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Fast learning
- Health and safety
- Calm under pressure
Certification
- Microsoft Office Specialist
- Google Workspace Certification
- Customer Service Certificate
- Google Digital Garage - Foundations of Digital Marketing
- HubSpot Content Marketing Certification
- LinkedIn Learning Certificates
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Interests
- Participate in Badminton and Basketball, as recreational activities to maintain physical fitness
- Outdoor Recreation
- Gym Workouts
- Fishing
- Making Money
- Pets Lover
Timeline
Server
Bonchon Chicken
05.2023 - Current
Team Member
Chick-fil-A
05.2022 - 02.2023
Bachelor of Science - Business Administration
University of North Carolina Greensboro
High School Diploma -
Lucy Ragsdale High School
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