Family, snowmobiling, boating, camping, travel, dirt track racing spectator
Brian Lillie
Lakewood,NY
Summary
Results driven professional specializing in hard work, loyalty and commitment. I believe in doing a job right with attention to detail.
Overview
39
39
years of professional experience
Work History
Pro Desk Supervisor
Home Depot, Inc.
05.2010 - Current
- Supervised daily operations to ensure efficient workflow and customer service standards.
- Trained and mentored new staff on company policies and procedures, enhancing team performance.
- Resolved customer inquiries and issues, maintaining high satisfaction levels through effective communication.
- Established relationships with guests to grow and retain client base.
- Led and encouraged team members to learn and improve.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Carpenter
Rick Kern Construction, Inc.
08.1987 - 04.2010
- Built custom homes in Erie recognized for high end quality, construction, premium materials and attention to fine detail and craftsmanship.
- Interpreted blueprints and technical drawings accurately to ensure precise project execution.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Measured materials to determine sizes and quantity required for construction project.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
- Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
- Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
- Implemented safety protocols on job sites, reducing incidents and fostering a culture of safety.
Education
High School Diploma -
Tech Memorial High School
Erie, PASkills
- Customer service
- Time management
- Verbal and written communication
- Finish carpentry
- Hand and power tools
- Project troubleshooting
Interests
Timeline
Pro Desk Supervisor
Home Depot, Inc.
05.2010 - Current
Carpenter
Rick Kern Construction, Inc.
08.1987 - 04.2010
High School Diploma -
Tech Memorial High School