Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Brian Lillie

Lakewood,NY

Summary

Results driven professional specializing in hard work, loyalty and commitment. I believe in doing a job right with attention to detail.

Overview

39
39
years of professional experience

Work History

Pro Desk Supervisor

Home Depot, Inc.
05.2010 - Current
  • Supervised daily operations to ensure efficient workflow and customer service standards.
  • Trained and mentored new staff on company policies and procedures, enhancing team performance.
  • Resolved customer inquiries and issues, maintaining high satisfaction levels through effective communication.
  • Established relationships with guests to grow and retain client base.
  • Led and encouraged team members to learn and improve.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.

Carpenter

Rick Kern Construction, Inc.
08.1987 - 04.2010
  • Built custom homes in Erie recognized for high end quality, construction, premium materials and attention to fine detail and craftsmanship.
  • Interpreted blueprints and technical drawings accurately to ensure precise project execution.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
  • Measured materials to determine sizes and quantity required for construction project.
  • Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
  • Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
  • Implemented safety protocols on job sites, reducing incidents and fostering a culture of safety.

Education

High School Diploma -

Tech Memorial High School
Erie, PA

Skills

  • Customer service
  • Time management
  • Verbal and written communication
  • Finish carpentry
  • Hand and power tools
  • Project troubleshooting

Interests

Family, snowmobiling, boating, camping, travel, dirt track racing spectator

Timeline

Pro Desk Supervisor

Home Depot, Inc.
05.2010 - Current

Carpenter

Rick Kern Construction, Inc.
08.1987 - 04.2010

High School Diploma -

Tech Memorial High School