Justin Mader
Garden City
Summary
Dynamic professional with a proven track record at Home Depot, enhancing guest experiences through streamlined operations and effective collaboration. Skilled in package handling and problem-solving, I excel in developing tailored solutions that drive customer satisfaction and retention. Reliable and detail-oriented, I thrive in fast-paced environments while ensuring safety and efficiency.
Overview
4
4
years of professional experience
Work History
Pro Desk Supervisor
Home Depot
Garden City, KS
06.2025 - Current
- Streamlined front desk operations for increased efficiency and improved guest experiences.
- Collaborated with other departments to address guest needs promptly and effectively, resulting in positive feedback from guests.
- Developed customized solutions for clients by understanding their unique requirements and aligning them with suitable products or services.
Freight Team Associate
Wal-Mart Supercenter
Garden City, KS
11.2024 - 04.2025
- Operated pallet jacks and forklifts for efficient loading and unloading of freight.
- Collaborated with team members to ensure accurate inventory management and stock replenishment.
- Assisted in maintaining cleanliness and organization of warehouse areas to enhance safety compliance.
- Executed daily tasks independently, adapting to changing priorities and workflows as needed.
Account Manager
Perfex Chemical Solutions
Pampa, TX
05.2024 - 10.2024
- Created detailed reports on sales activities and forecasts for management review.
- Maintained industry knowledge through continuous learning and attending relevant conferences or events.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented customer retention strategies that resulted in increased repeat business from existing clients.
Account Manager
FoamTech
Woodward, OK
05.2022 - 01.2024
- Managed client relationships to ensure satisfaction and retention.
- Coordinated communication between clients and internal teams for project alignment.
- Developed tailored solutions based on client needs and industry trends.
- Provided product knowledge and support to clients, enhancing their experience.
Freight Handler
FedEx
Murfreesboro, TN
11.2021 - 05.2022
- Operated material handling equipment to efficiently load and unload freight shipments.
- Ensured accuracy in shipping documentation and inventory management processes.
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Sorted and organized packages to make deliveries to correct address.
Education
High School Diploma -
Holcomb High School
Holcomb, KS05.1997
Skills
- Package handling
- Freight processing
- Equipment operation
- Problem-solving skills
- Teamwork and collaboration
- Reliable and punctual
- Shipment processing
- Pay attention to detail
- Customer service
Timeline
Pro Desk Supervisor
Home Depot
06.2025 - Current
Freight Team Associate
Wal-Mart Supercenter
11.2024 - 04.2025
Account Manager
Perfex Chemical Solutions
05.2024 - 10.2024
Account Manager
FoamTech
05.2022 - 01.2024
Freight Handler
FedEx
11.2021 - 05.2022
High School Diploma -
Holcomb High School