Brian Lomeli Arana
Huntington Park,CA
Summary
- Ability to read, write and speak fluent English and Spanish
- Proficient in Microsoft Office (PowerPoint and Excel), and Google (Docs, Slides, survey, sheets)
- Excellent communication skills and great customer service level
- To manage time and workload in a way that allows for the completion of high priority tasks
- Being able to listen actively, being honest, and providing constructive feedback
- Identify and resolve the root causes of a problem by working collaboratively with others to develop a variety of solutions
- Adaptability to any type of environment and the ability to learn new skills and master them in a short period of time
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
The Melt
West Hollywood
09.2023 - Current
- Placing inventory orders and counting inventory on behalf of the General Manager; communicating with upper management or CEO staff regarding store productivity, including sales, labor, profits, and inventory
- Worked on parts of improvement to meet up the company's expectations and improve productivity with the least amount of labor and expenses
- Brainstormed ideas on ways to improve the work environment to accommodate employees needs.
Shift Manager
The Melt
Multiple locations (Downtown LA, Irvine, & West Hollywood)
02.2022 - 01.2023
- Provided training to new employees in order to ensure they meet the expectations of the company, managing multiple tasks and ensuring order is maintained throughout the shift, working on invoices and store paperwork from either opening and closing shifts
- Helped with the opening of the new store in West Hollywood.
Crew Member
The Melt
Multiple locations (West Hollywood/ Irvine/ Downtown LA)
02.2021 - 01.2022
- Worked in a fast-paced environment in the kitchen while maintaining my section organized, Contributed to the completion of my colleagues' tasks when I completed mine, Achieved a high level of customer service in the store to maintain the store's reputation.
Education
California State University Los Angeles
Los Angeles, CA06.2023
Maya Angelou Community High School
Los Angeles, CA06.2019
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Workload Management
- Retail Operations
- Recruiting and interviewing
- Customer Relationship Management (CRM)
- Compliance understanding
- Retail Operations Management
- Strategic Planning
- Staff Development
- Sales Growth
- Policy Enforcement
- Orientation and training
- Sales Reporting
- Employee Performance Evaluations
- Employee performance evaluation
- Project management abilities
- Performance reviewing
- Cost Reduction
- Cost Control
- Financial Management
- Budgeting and finance
- Business Administration
- Negotiation
- Google Drive
- Consulting
- Customer Service
Websites
Accomplishments
- Achieved Result through effectively helping with Task.
- Supervised team of Number staff members.
Affiliations
- Associate Student Body (ASB)/ School Cite Council (SCC), 08/01/2018, 06/01/2019
- Facilitated the school enhancement throughout the implementation of events
- Cheerfully promoted school spirit
- Participated in weekly meetings to discuss school's logistics
- Student Translator, 08/01/2016, 06/01/2019
- Assisted parents during teacher conferences
- Facilitated language barriers between Spanish speaker parents and teachers
- Provided parents with accurate information about the school's policies and goals
- Maya Angelou Mural Festival, 05/11/2019, 05/18/2019
- Promoted event and assisted artist during the event
- Recruited students to volunteer for the event
- Developed communication skills to gather information for food budgeting
Awards
- Honor Roll, Student of the Month (02/01/2019)
- First Place in Design Engineering (05/09/2018)
- Leadership (05/09/2019)
- Certificate of Achievement (Avid)
- Bilingual recognition Service Hours
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
The Melt
09.2023 - Current
Shift Manager
The Melt
02.2022 - 01.2023
Crew Member
The Melt
02.2021 - 01.2022
California State University Los Angeles
Maya Angelou Community High School