Brian Lopez
San Antonio,TX
Summary
Results-driven operations and territory management professional with 10+ years of professional experience and 8+ years of leadership and supervisory experience. Proven success leading teams, managing daily operations, hiring and training employees, coordinating schedules, overseeing inventory, maintaining quality standards, and delivering exceptional customer service. Skilled in workforce management, logistics coordination, client relations, and process improvement.
Overview
12
12
years of professional experience
Work History
Territory Manager
Mobile Clear Shield
09.2021 - Current
- Manage daily territory operations while ensuring high-quality service and customer satisfaction.
- Coordinate with management to improve operational performance and service delivery.
- Recruit, interview, hire, and onboard new employees.
- Conduct employee training and performance development.
- Create and manage work schedules and service assignments.
- Oversee installation projects and field service operations.
- Coordinate house calls and customer service appointments.
- Work directly with clients to address concerns and maintain strong relationships.
- Collaborate with IT departments to complete operational and technical tasks.
- Manage inventory, material procurement, and distribution.
- Coordinate new account setup and implementation.
- Maintain quality control standards and implement process improvements.
Operations Supervisor/Armed Security Officer
Securitech Security Services Inc.
02.2018 - 01.2021
- Supervised daily security operations and patrol personnel.
- Managed dispatch activities and coordinated emergency response efforts.
- Developed employee schedules and ensured adequate staffing coverage.
- Trained and mentored security officers on company procedures and safety protocols.
- Conducted site inspections, post checks, and compliance reviews.
- Coordinated contractor and vendor escorts.
- Identified and reported safety and maintenance concerns.
- Prepared incident reports and operational documentation.
- Maintained high standards of professionalism and client service.
Produce Clerk
Superior Grocers
06.2014 - 02.2015
- Stocked and replenished produce inventory to maintain product availability.
- Rotated merchandise to ensure freshness and minimize waste.
- Organized and maintained wet produce displays and department presentation.
- Assisted customers with product selection and inquiries.
- Supported inventory control and merchandising efforts.
- Maintained food safety standards throughout the department.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Education
High School Diploma -
San Gabriel
San Gabriel, CASkills
- 10 years of professional work experience
- 8 years of leadership and supervisory experience
- Managed hiring, onboarding, and employee training initiatives
- Coordinated scheduling and workforce management
- Oversaw inventory control and logistics operations
- Built strong customer and client relationships
- Maintained quality assurance and service excellence standards
Timeline
Territory Manager
Mobile Clear Shield
09.2021 - Current
Operations Supervisor/Armed Security Officer
Securitech Security Services Inc.
02.2018 - 01.2021
Produce Clerk
Superior Grocers
06.2014 - 02.2015
High School Diploma -
San Gabriel