Brian Luquis
Operations Manager
Johnstown
Summary
Seasoned Operations Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Operations Manager
Target Corporation
06.2022 - 09.2025
- Manage and develop teams of 75+ team members to ensure that operational plans are executed, performance, and budget goals are achieved, and teams are kept informed and coordinated across functions.
- Own the team’s ability to maximize its productivity, growth, and development.
- Create a positive work environment through real-time observation and specific, constructive, and actionable feedback.
- Influence with a focus on safety, leadership, excellence, self motivation, problem-solving and teamwork.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed operations staff and kept employees compliant with company policies and procedures.
- Led onboarding and training of new hires to fulfill business requirements.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
Lead Warehouse Worker
Target Corporation
05.2021 - 06.2022
- Assist Operations Managers in coordinating work activities and process flow.
- Participate in root cause analysis using experience and continuous improvement methodology.
- Assign tasks to team members, providing specific work direction and monitoring progress daily to improve performance.
- Coordinated efficient loading and unloading procedures, minimizing damages to products during transit.
- Trained new employees on warehouse operations, resulting in increased productivity levels among staff members.
Inventory Control and Quality Assurance (ICQA)
Target Corporation
08.2020 - 05.2021
- Audit warehouse locations for possible defects in the physical and/or systematical warehouse inventories.
- Navigate excel spreadsheets to run defect reports to identify errors in the receiving and storing of inventory.
- Correct any incorrectly received freight and ensure proper receipts are sent to Accounts Payable.
- Managed time efficiently in order to complete all tasks within deadlines.
Engineering and Facilities
Target Corporation
01.2017 - 08.2020
- Help ensure the warehouse equipment maintains smooth running functionality to keep processes from halting.
- Learned and adapted quickly to new technology and software applications.
- Completed Preventative Maintenance on equipment and the facility to reduce emergency repair.
Inbound Warehouse Worker
Target Corporation
10.2011 - 01.2017
- Accurately inspect and receive freight from vendors within Target standards.
- Perform audits on high dollar items to ensure accurate receipts and pallet counts.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Education
Associates degree - Liberal Arts and Sciences
State University of New York (SUNY) Herkimer
Herkimer, NY01-2012
Associate of Science - Business Administration
State University of New York (SUNY) Empire
Johnstown, NY 05.2001 -
Skills
Problem-solving
Performance monitoring
Process improvement
Staff management
MS office
Data analysis
Operational efficiency
Performance reporting
Document control
Production
Performance evaluations
Work flow planning
Workforce management
Budgeting and forecasting
Accomplishments
- Reduced turnover by 60% in year one of management by restructuring training: performance-managed trainers, added backup trainers, and split large new-hire groups so each trainer coached smaller cohorts for higher-quality instruction.
- Implemented a distilled-water top-off routine for flooded PIT batteries after diagnosing dry cells; increased battery efficiency by ~9% on average which increased fleet powered industrial truck operating time by hundred of hours per week and reduced number of red-tagged batteries.
- Numerous promotions throughout the the 14 years of being with the company due to dedicated drive and motivation for process improvement and building on experience.
Timeline
Operations Manager
Target Corporation
06.2022 - 09.2025
Lead Warehouse Worker
Target Corporation
05.2021 - 06.2022
Inventory Control and Quality Assurance (ICQA)
Target Corporation
08.2020 - 05.2021
Engineering and Facilities
Target Corporation
01.2017 - 08.2020
Inbound Warehouse Worker
Target Corporation
10.2011 - 01.2017
Associate of Science - Business Administration
State University of New York (SUNY) Empire
05.2001 -
Associates degree - Liberal Arts and Sciences
State University of New York (SUNY) Herkimer
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