Brian Martinez
Lewisville
Summary
Dynamic and results-driven professional with extensive experience at Walmart in asset protection and loss prevention. Proven track record in reducing shrinkage through strategic risk management and enhancing customer satisfaction with exceptional service. Adept at multitasking and critical thinking, ensuring a secure and efficient shopping environment.
Overview
3
3
years of professional experience
Work History
Asset Protection Operations
Walmart
Lewisville, TX
12.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Loss Prevention
Walmart
Lewisville, TX
10.2023 - 10.2024
- Safeguarded company assets by adhering to loss prevention policies and procedures.
- Mitigated loss prevention risks by closely following proper cash handling procedures at all times.
- Reduced shrinkage by adhering to loss prevention policies and proactively identifying potential theft situations.
- Enhanced store security by implementing comprehensive loss prevention strategies and conducting regular audits.
- Supported loss prevention efforts by following security protocols and reporting suspicious activity when necessary.
Front End Associate
Walmart
Lewisville, TX
07.2023 - 09.2023
- Assisted customers with product inquiries and transactions, ensuring positive shopping experiences.
- Maintained organized merchandise displays to enhance store aesthetics and facilitate customer navigation.
- Operated point-of-sale systems efficiently, processing transactions accurately to minimize wait times.
- Collaborated with team members to restock shelves promptly, ensuring product availability for customers.
- Responded to customer feedback and concerns, providing solutions to improve satisfaction levels.
- Participated in training sessions to learn new products and enhance service delivery skills.
- Ensured compliance with safety protocols while handling products and maintaining cleanliness in work areas.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH04.2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Multitasking Abilities
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
- Flexible and adaptable
- Dependable and responsible
Languages
Spanish
Native or Bilingual
Timeline
Asset Protection Operations
Walmart
12.2024 - Current
Loss Prevention
Walmart
10.2023 - 10.2024
Front End Associate
Walmart
07.2023 - 09.2023
Bachelor of Science - Business Administration
Southern New Hampshire University