Summary
Overview
Work History
Education
Skills
Timeline
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Brian McCaffrey

144 Cherry Lane ,PA

Summary

Highly motivated individual with a strong work ethic who thrives when presented with opportunities to solve problems. I’m looking to further my career in business management, by bringing my academic and business experience to an organization that fosters personal development and potential for career growth.

Overview

13
13
years of professional experience

Work History

Account Manager

Delaware Valley Turf
10.2021 - Current
  • Build and strengthen long-lasting client relationships based on accurate price quotes and customer needs.
  • Increase sales with execution of speed to lead and timely follow-ups
  • Led company in sales the past 2 years and currently $100,000+ ahead this year
  • Analyze sales reports and update sales KPI
  • Educate clients on services to increase customer engagement with my industry knowledge
  • Field customer complaints and facilitate solutions, resolving issues and reaching mutual conclusions

Assistant Store Director/e-Commerce Trainer

ACME Markets
01.2020 - 10.2021
  • Prepared stores with advertisement to be ready for their eCommerce launch
  • Lead and trained shoppers on how to effectively shop customers online orders
  • Thorough understanding of the AcuPick software
  • Assisted store directors in creating schedules for the eCommerce department
  • Navigated third party delivery logistics to ensure customers’ orders arrive on time
  • Communicated with Operations Managers to ensure teams metric goals are being hit

Management Assistant

Enterprise Rent-A-Car
01.2019 - 07.2020
  • Trained and developed new hires
  • Provided exceptional customer service to a wide variety of clientele
  • Created and implemented marketing and outside sales pitches for the branches assigned and targeted accounts
  • Showed expertise on company’s products and hit monthly quotas
  • Assisted in managing the day-to-day operations of the branch

Owner

McCaff’s Landscaping LLC
01.2011 - 01.2020
  • Managed 20+ customer accounts
  • Wrote schedules, overseen 2 employees, and managed day-to-day workload
  • Negotiated and wrote up estimates for a diverse array of clients and projects
  • Operated, serviced, and maintained heavy landscaping equipment

Education

BS - Business Management

West Chester University of Pennsylvania
West Chester, PA
2018

Skills

  • Leadership
  • Able to grasp new concepts quickly
  • Problem Solver
  • Multi-Tasking
  • Detail Oriented
  • Dependable

Timeline

Account Manager

Delaware Valley Turf
10.2021 - Current

Assistant Store Director/e-Commerce Trainer

ACME Markets
01.2020 - 10.2021

Management Assistant

Enterprise Rent-A-Car
01.2019 - 07.2020

Owner

McCaff’s Landscaping LLC
01.2011 - 01.2020

BS - Business Management

West Chester University of Pennsylvania

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