Brian McDuffie
St. Petersburg,FL
Summary
I am a highly motivated teacher and student in problem solving and solutions of various fields and difficulty. I enjoy building a team and tackling problems, and the higher the degree of difficulty the more I enjoy the process.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Corporate Trainer
Chick-fil-A, Inc.
Hapeville, GA
05.2018 - Current
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Led cross-functional training for external and internal clients and created all training materials and exams.
- Held demonstrations and one-on-one coaching sessions on use of all equipment
- Assisted in opening numerous locations around the country, training the trainers and ensuring expectations were met
Director of Operations and Leadership Development
Chick-Fil-A Restaurant
St. Petersburg, Florida
04.2017 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented and revised operational policies and guidelines.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Education
Bachelor of Science - Chemistry
University of South Florida
Tampa, FL05.2024
Bachelor of Science - Accounting
Point University
Atlanta, GA12.2023
Associate of Science - General Studies
St. Petersburg College
Clearwater, FL05.2021
Skills
- Creative Solution Development
- Training Method Development
- Program Monitoring and Tracking
- Course Materials Development
Certification
Servsafe Manager certification, including proctoring
Laboratory Technician Certificate
Timeline
Corporate Trainer
Chick-fil-A, Inc.
05.2018 - Current
Director of Operations and Leadership Development
Chick-Fil-A Restaurant
04.2017 - Current
Bachelor of Science - Chemistry
University of South Florida
Bachelor of Science - Accounting
Point University
Associate of Science - General Studies
St. Petersburg College